Tommy Hilfiger, Cancun

The store was very small with a poor selection and old merchandise. I bought a skirt, and then changed my mind and went back the next day to return it. They said no. They do not allow any returns, which is very odd for a Tommy store. There are no signs posted anywhere in the store saying no returns, it is not on the receipt, and they will not tell you, so buyer beware. They said they were not a part of Tommy Hilfiger in the USA, and did not follow their policies, so I'm not sure how or where they get their merchandise. I do not recommend shopping here.

I was charged for merchandise I did not buy. I purchased a pair of shoes and while paying for them I asked about the return policy. They said no returns. Without leaving the store, I cancelled the sale. They said they voided the sale, and my credit card would not be charged. They provided no paper void slip, and refused to give me any written documentation. I knew they had plans to cheat me. I called the police, and the police told me to keep the shoes. The charge showed up on my bill. Without a void slip I have no proof, and they refuse to return the money. My credit card company said without a void slip, I cannot dispute the charge. I do not recommend shopping in this store.