Never Again!
By A Yahoo! Contributor, 1/18/10
We should have left within the first 5 minutes. We waited 15 minutes, before I asked for a manager to get us a waiter, then another 15 minutes before our waiter returned with our drinks. In the meantime, I asked to see the manager again and requested a new waiter. Instead the manager had our waiter bring our drinks, appetizers and entrees all at the same time. Then we didn't see him again, until he brought our bill. That is the only time he stayed for us to ask for refills. Our refills we got by going to the bar where the bar tender handed a lady a dirty glass from a dirty tray of food. When she told him that wasn't hers, he wiped it off the rim of the glass and handed it back to her. Needless, to say I was extremely unhappy with the service and even more unhappy when we were charged full price for terrible service and horrible food! I have been to other Rainforest Cafe's and was excited to take my friends for their first time. I ended up looking stupid for how bad it was. They refuse to go to any another Rainforest Cafe ever. I would recommend Rainforest Cafe' in Florida, but the Cancun Mexico location has nothing to be desired.