I hate this Main Moon location. This happened a long time ago, but when I ordered lunch I paid with a $20 bill. The cashier gave me a couple bucks for my change as if I had paid with a $10. I told her I had given her a $20 but she refused to give me my proper change. She wouldn't count the drawer down, check cameras or anything. I know it's only $10 but for a college student in a crappy economy every dollar helps. They are just really crappy people which is unfortunate since I honestly think the food is the best Chinese in Racine. Luckily (and strangely I guess since I'd imagine the owners are the same), I have never had any problems at the north-side location on Erie Street. Good thing I don't live on the south-side anymore or I'd never have Chinese.
I'll make it short and sweet. Ordered delivery tonight... Delivery time went way over the within the hour they told us. The crab rangoon tasted like it had freezer burn, the general tso's chicken was blah, and the fried rice tasted burned. Now, above all things, I am going to go ride the porcelain train.
If you don't mind having good food with terrible service, then Main Moon on Washington is the place to go. I've been there over 5 times and all of my experiences were HORRIBLE. The person that answers the phone, the cashiers, the cooks, and the rest of the staff are DISGUSTING to talk to! They make EVERYTHING difficult and don't cooperate with ANYTHING!!!
#1 you cant make seperate orders over the phone.
#2 you can't use your student discount over the phone EVEN if you tell them that you will show ID at the time of purchase.
#3 they charge you approx. 35 cents + if you use a credit card under $10 ( come on now, who is going to buy lunch for $10?)
#4 they charge 25 cents for an extra plastic container
#5 they yell and are very rude when you ask questions
This all happened to me and a number of my friends!
I cannot recommend this restaurant. I have gone there 3 times and had 3 bad experiences. The first experience, we asked for sweet and sour sauce for our egg rolls. We ordered egg rolls as an appetizer. The owner refused to give sweet and sour sauce but told us we could have duck sauce in the little packets. That stuff is awful. We let her know and she charged us $1 for a small bowl of sweet and sour sauce. Normally this is complimentary at other restaurants. The next time I had egg shells in my stir fry. It is really unpleasant to have large chunks of egg shell. Very difficult to chew and it is not sanitary. The owner acted like she didn't believe me or I was someone looking for a refund. She tried to deny there was any way possible that egg shells could get in my meal. Well they were there so that is proof enough for me. Just today, we ordered a stir fry and some jumbo shrimp. The jumbo shrimp were medium, the breading was mushy breadcrumbs and the shrimp themselves were mushy. That suggests they were not fresh. They still had the vein and were not cleaned. The other meal was awful. It had a thick brown sauce that overpowered the flavor of everything on the plate. The worst part was we ordered and 5 people were served their meals before we were. Those people all ordered after us. I actually got up to leave, but amazingly our order was up. She made up some excuse about our food being not easy. But the other meals were some fried and some stir fried meals. I believe the cashier let the tickets pile up and get out of order. I will never eat there again.
im the one whos money they tried to steal. it was in a bank envolope from educators with my withdrawl slip still inside with my name printed on it. they tried to make me say i was sorry but the cops told me i didnt have to cause i did nothin wrong. i understand that i was at fault for not being more careful with my money, and i understand that they were nice for puttin it behind the counter, but to make me go through what they did was wrong. people were lookin at me as if i were a thief or scammer. i was so upset that i just started to cry. it wasnt just 20 bucks this was grocery money for me and my two kids on top of bill money. i will never eat there again. it was the worst experience i have had at any resturant anywhere. they dont care about there customers. just money. i just want to say thank you to the racine police department for helpin me with such a very unnessary thing. they could have just looked at my id and gave me what was mine. instead they did all this. those cops could have been helpin someone who really needed it.
Food is as terribble as the help. Tried to steal money in a bank envelope until police arrived to straighten it out. Place seemed dirty to me and unkept. I will try and get a free dinner at a church or homeless shelter before ever eating there again. THIS PLACE SUCKS!!!!
Travelodge Racine is located right at I 94 and Highway 20. It is conveniently situated between Milwaukee and Chicago, just
15 minutes from General Mitchell International Airport. Amenities include an indoor pool and hot tub, free Bear Bites breakfast ...
FREE HIGH SPEED INTERNET ACCESS NOW AVAILABLE Welcome to the Holiday Inn Express of Racine. We are conveniently located just
off I 94. Located just south of Milwaukee and a short drive north of the Chicago area, this property ...