TATU offers a great experience both on the food side and the entertainment side. I have been here a few times now, and havent been disappointed yet. Our night started with sake bombs off their drink cart that rolls throughout the dining room, the girl is really fun. I didnt expect these guys to be such pros, the chef's omakase was to die for and you have to get the banana dessert, amazing!
I must say, after posting this review and cc; Corporate for Tatu, they responded to me immediately the next day with an email, and a phone call. Now that's service! Not only did the manager of Tatu refund me my $47, he also refunded the waitresses’ tip after she felt the need to add the tip to the bill, when Tatu's policy is that they add gratuity to 8 or more guests, and there was only 7 of us that evening. They continuously apologized and asked me to give them another try, and to personally call the manager if I do.
Thank you very kindly for acknowledging a mistake and a mistake it was in hiring such an incompitant waitress. I will return after such a quick reaction to this matter.
Thank you Tatu for making it all better!
I am careful to rate and write a review that looks poorly on a resturant but this one was deserving and had expectations to live up to. We had spent over $150 on 2 other meals at La Barraca and Billy's Stone Crab and we did not mind paying those bills because we had a great experience. We spent $120 here and felt (got) ripped off.
First off a good thing. Our server, Crystal, knew the menu and caught up with us on a timely basis.
VALUE killed this place. For the prices they asked, we expected exceptional food. Here is the break down and comments:
2x$12 - Lychee-tini: Very good though about a $10 drink considering Lychee came from a can available at local oriental grocery stores for $3
1x$12 - Crab Rangoon: yea, $12. 9 pieces, served borderline warm/less warm and not much substance. We were told they used Alaskan King Crab...I know that taste and was very hit an miss. Good duck sauce. Our guess is worth about $7
1x$4 Miso Soup: pretty good...still $3 at best. They had $7 Edamame in small tin.
1x$6.50 Smoked Salmon sushi: Bingo...this was great and priced well
1x$13.00 Hamachi Jal Roll: Taste was good, but expected a more heat to the jalepeno, fish was great, vegatables crisp. Average
1x$24 Sesame Chicken: Absolute train wreck. Chicken was fried which is okay but was very chewy or tough. Sauce was good. Brown or white rice included or for an extra fee, 'special tatu fried rice' can be added...see next one
1x$10 Tatu Fried Rice: Our 'special' addition had capers, small amount of chicken, and a few shrimp. We could not figure out what type of oil was used to cook the rice. Both of us had a few bites and did not care for much more. For the additional cost, this just did not work.
1x$12 Mojito: Average but Miami has high standards for this drink. Bartenders should know how to knock one out of the park here but got a double base hit.
1x$8.50 Absolute and Tonic: hard to mess up and they did not...its was good.
$120; we got ripped off as mentioned...VALUE.
We had a birthday party there this past Saturday night. The service was HORRIBLE. I don't mean just bad- I mean pure freaking ridiculous HORRIBLE- I went looking for someone to find our drinks- 30 minutes in between seeing our waitress--who we didnt know who she was as they are instructed not to give their names. When the ordeal finally concluded, the waitress lost our credit card. She ran around for 30 minutes with a lighter clicking around looking under tables- it was so ridiculous just to witness. Eventually after 20 minutes- a manager shows up. And as to no surprise he is more clueless than she is. After we had all been looking for the card for 30 minutes he starts looking around on the ground for it himself under our table. We never did find it. What did they offer to do? NOTHING. Seriously---Do yourself a HUGE favor and avoid Tatu like the PLAGUE. The people and the service SUCK SUCK SUCK
The food is great but the service is HORRIBLE!!!! I planned a dinner for my friend's bachlorette party 2 months in advanced and when we got there they didin't have the space available and then on top of it were rude.
This place was awesome!!! The service was excellent, the food was high quality. I had the Calamari appetizer which was delicious, shrimp pad thai that exceeded my expectations and a drink for two called the scorpion that was on FIRE!!! WOW!!! They top everything off with apple cotton candy and tattoos for everyone in your party!!!! Oh did i say the ambience was great also, very romantic with good music playing. Good for special occassion dinner. I recommend this place to anyone!!!!
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