This restaurant is my husband s favorite place to eat, so when we started planning our wedding, we decided to use this company to cater it. This company has a SERIOUS problem with communication. During the course of planning our wedding we had to work with three different people. None of the people were easy to get ahold of, or were most of them, timely in their responses...I was told (by other vendors) that their were six other brides in the same boat as I was, but if it made me FEEL any better, that on my wedding day everything would be perfect...That was not the case...The staff showed up late and were still setting up when guests were there. They basically threw all of the food on one table, included in this was the appetizers to be served during our cocktail hour. None of our guests knew they could eat these items as they were lumped in with everything else. When it came time to eat, I heard from GUESTS that the food was good, but was stone cold...I am completely disappointed in this company. I have seen beautiful set ups by them in the past and I expected that on my wedding day. For as much money as we paid ($5,200), I expected more than this.
Provisions, like other businesses in the region, is suffering from staff exodus, and cannot provide their historically good service. This seems like a year to DIY, if at all possible, or risk severe disappointment for your plans.
I've been to many event when Provisions has catered it. The food is fantastic, the service is excellent and the way they setup the food is so beautiful. It may be a little pricey but it is WELL WORTH IT. The owners are very nice and Jodi really knows what she's doing. Excellent and wonderful experience all around.