Mulberry Cafe LLC, Lackawanna

" We flew in from Houston and while visiting relatives in Lackawanna and being there for our 40th LHS reunion, we wanted to go to this famous restaurant to eat. I called and a man answered never revealing his name and seemed irritated because he had to answer the phone on the 5th ring. I asked if we could make a reservation for that night and he said yes until he heard that there were 11 of us and 2 children. His response wasn't something like well, let me see if we can squeeze you in, it was an adimate, "Oh no, we can't handle that many people tonight." I asked, how about tomorrow night, his response was "Nope, not until next Monday", with an uncaring attitude like he didn't even want our business at all because he never asked if he could book us for next Monday. Now he may have just been having a bad day. But this was only like 1pm. If he was an employee, he needs to be fired. If this was the Chef/Owner I saw on TV, then he needs to hire someone to take reservations with a polite attitude and not an attitude of such discust in his voice like I was bothering him with my need for a reservation. Yes, this restaurant may be a FoodTV Network star (15 minutes of fame) but if that kind of attitude continues, I don't care if you have the best meatballs in the Universe, you won't last. I have heard nothing but good things about the food in this restaurant, but not having to taste the food yet I really have a bad taste in my mouth about how the food is served even before the service begins for Mulberry's customers. Needless to say, even though Mangia Ristorante' was totally booked, the manager was pleased to squeeze us in. Well Mulberry, that was a fast $500 you lost just from one reservation you wouldn't go out of your way for.

I have eaten at Mulberry on multiple occasions as it is a favorite of my girlfriend and many of our friends. Tonight (8/14) we waited a very reasonable amount of time (for walk ins) to be sat, approximately 40 minutes from our arrival of 5:30 pm. After being sat we waited 20 minutes with no assistance. My girlfriend spoke to the hostess who was very nice and had advised us she would get a server over immediately. No server came, another server that had been by our table numerous times asked if we had been served and when we advised no she as well said she would get someone. Another 20 minutes went by and nothing, we watched multiple tables eat leave and get resat (including a 6 top and 4 top on either side of us) and get service prior to us. This is the first time i have ever walked out of a restaurant due to my disgust in service. Although the food is magnificent i will never spend money somewhere i do not feel appreciated. maybe in another 27 years i will find another gem that can keep it together and deliver spectacular food.

Saw the restaurant review on Diner's, Drive-in's and Dive's, was in Buffalo area so thought we'd give it a try. Strange location in a totally residential area and a bit of a drive but boy was it worth it! Probably the best lasagna either my wife of I have eaten. Nice ambience, more of a sports bar than a restaurant but you can tell they really care about quality ingredients. I'm kind of glad it is not closer to home as I would be there all the time. In a word FANTASTIC.

After dining at the Mulberry many many times in the past and ordering penne pasta with Alfredo sauce the Owner suddenly decided he would no longer prepare Alfredo sauce. I was told he WILL NOT DO IT. Sounds like he had a temper tantrum about Alfredo sauce the way the waitress described it (???) - quite strange for an Italian restaurant. The waitress proceeded to tell me how the Owner starts at 6 am and works all day long blah blah blah... really?? For the amount of money we have spent there in the past I don't really care what time he starts work that's his choice. Too bad his ego got in the way of his customer requests. I won't be going there again. The waitress was not very friendly and they also stopped serving famous Butterwood desserts. Sad really... it used to be a great place to go. I guess he has enough business and doesn't need mine anymore.

Absolutely horribly! food was large quanties, poor quality. I dont think owner is italian

Absolutely unbeatable. The very best homemade Italian food anywhere in Buffalo. I was shocked at the quality and care of the food. Fresh cheeses, herbs, pasta and sauces were balanced beautifully in every dish at our table. My dish was the hit with smoked mozzarella, proscuitto, chicken and basil. The meatball parmesan appetizer was a HUGE hit, as well as the calamari tossed with a bit of jalapeno heat. We loved it so much, we're going back tomorrow night. Great wine list, amazing staff, and a comfortable atmosphere you just can't beat.

Everything I have heard about this place is true. It's a very busy place and for very good reason. The food is among the best I have had anyplace. We got treated to a visit to our table by the chef and it just made our already enjoyable experience that much better. Our server Sue was very friendly and very knowledgeable about the menu. The sauce is very reminiscent of the type of sauce I had in Naples. Very good and very fresh, not overseasoned or overpowering. I would recommend this restaurant to anyone. Recommend this review

Fantastic place. A wonderful find. The food is as good as any Italian restaurant in New York City and Jersey. If I lived in Buffalo this would be my place to go. The environment is jovial and the food is excellent.

I would like to say that we had made a reservation for 15 people and changed it 3 times and they were very accomidating even though they were very busy! We have been there several times and never had a bad experience. The food is amazing and you can't get better quality for the price!!!! I think the food is better then NYC Little Italy! This is real italian food at its finest- the meatballs are better than my grandma's! The only negative is that the bar gets busy with people waiting to eat, but nothing worse than a busy day at any resturant.

Wonderful! Food is good,hot,fresh and large portions. Prices are VERY reasonable. Service was excellent. We will return ...again and again!!!