The Royal Thai Government and Thai Trade have bestowed the Thai Select label onto what is considered to be the best Thai restaurants. acoeThai ... More
The Royal Thai Government and Thai Trade have bestowed the Thai Select label onto what is considered to be the best Thai restaurants. acoeThai Selectac certifies that the food, the hospitality and the atmosphere of the restaurant is authentic. Receiving this prestigious award isnac2t easy; the bar is set high and the guidelines are strict. Still through training and inspections, high standard Thai restaurants worldwide have achieved this distinction.
I cannot get enough of this place. The food is just outstanding, the atmosphere is relaxing, and the prices are just right. I have to commend the wonderful staff for making our visits so delightful since they always makes us feel at home. We have been going there for almost 2 years now, an average of more than twice a month, and I can honestly say that it is my favorite restaurant!
Pros: Excellent Food, Atmosphere, Staff
Great atmosphere.Food is amazing and servise is the best. Every time I have eaten there we have been seated immediately, had the friendliest waiter and the meal is alway hot and fresh. I have ordered for pick up as well and they were so pleasant on the phone and the order was on time, hot, delicious and the price is reasonable!!!
If you don’t want to read my whole experience, then you can read my summary:
THE SERVICE AT THIS RESTAURANT SUCKS!!
My wife and I arrived at the restaurant and we had to wait 10 minutes to be seated, since it took that long to be recognized by the staff since there was not a hostess on duty like at every other restaurant. Once we were seated we were given the smallest table at the back near the kitchen. It was only set with a napkin and cutlery, there were no flowers on our table like everyone else. We were seated and were only given one menu. The “manager guy” told us that he would give us a second menu, but it never came (in time since we decided on what to order by using one menu – it took that long). Everyone else in the restaurant was seated two small tables put together, even if they were a party of two. We had to sit at only one of the small tables. The manager was giving flowers out to other guests, but he never gave any to my wife the whole time that we were there. The person that I thought was to be our permanent waitress took our drink order and we still had only one menu at that time. The drink order was at least 20 minutes after we sat down. The drinks came in about 10 minutes after that. The waitress did not even ask us if we wanted another menu, and it was so obvious that we were sharing it, since most people don’t read sideways. The manager guy walked by us multiple times and still didn’t remember that he promised to get our additional menu. After about another 15 minutes after our drinks came, the manager guy stopped by and asked if we had been helped, and we said that we only had our drink order and that is all. On the third attempt that my wife asked him, he finally got her an additional menu. He came back in another 10 minutes and took our entrée order. It was obvious that he overlooked us since he asked us if someone else had taken our entrée order, and we told him, “NO”. He scrambled around wasting another minute trying to find something to write with and a ticket, but he only came back with some receipt paper and not an official ticket. He asked us what we would like to order, and he was rushing us and was not patient. We ordered an appetizer, spring rolls. From this point, it was exactly 27 minutes after we had ordered the spring rolls and we had not received them. I had it up to here with this damn place and I told my wife, let’s go somewhere else since apparently they have just forgot about us. How long does it take to make spring rolls? Some other tables around us ordered them and they are obviously not homemade, so how does it take for them to go into a toaster oven or microwave? We started walking towards the door, and I approached the entry with my wife where the manager guy was, I told the guy that we were leaving and that the service was terrible. I told him that I can’t believe that it is taking so long to get the spring rolls out. Then he proceeded to tell me that they were coming out of the kitchen in the back (which was an obvious lie). I told him that he should eat them, and also he should pay for our drinks as well. Then I told him that I would never come back to such a place with terrible service. We left hungry and frustrated. It was 9:45pm when we left and I was really starving and angry. we I left that damn place. There are so many Thai restaurants around, I can’t believe that this guy and his staff were such jackasses. They should take lessons from other service oriented businesses and restaurants in the area. I can’t comment on the food since I was never given that opportunity. I have to give at least one star because of Yahoo, but this is one of the worst restaurants that I have been to and I would obviously give it 0/5 stars for my rating if I had my choice.