We went for New Year's Eve. We had an 8pm reservation, were asked to wait in the bar, and when we checked at 8:30 were told they had crossed us off the list! We were seated about 10 minutes later, ordered, then had to ask for our salads, which we finally got at 9:15. No apology, no comp, nothing except an excuse that they had a large rehearsal dinner Upstairs that had backed up the kitchen. Our food was good, our waitress exasperated. This was the front house's fault, but they didn't seem to care. Disappointing since we live in the area and like to frequent local restaurants. This one is coming off of our list.