This contemporary steak house offers breathtaking views from the top of the GM Global Renaissance Center. Coach Insignia features elegantly delicious ... More
This contemporary steak house offers breathtaking views from the top of the GM Global Renaissance Center. Coach Insignia features elegantly delicious cuisine and a world-class wine list (one of Michigan's largest) to accompany the panoramic view of Detroit and Windsor. You'll bask in the personalized service provided by General Manager Brady Hunt and his team. Coach has been awarded the highest rating of four stars by both the Detroit News & the Detroit Free Press, as well as the Wine Spectator's coveted "Best of" Award of Excellence. For great dining, special events or private parties, Coach Insignia is the place to be in Detroit. Join us at the highest hotel restaurant in the Western Hemisphere. Coach Insignia is simply magical.
I like to go to Coach for a cocktail whenever I am in the area. My husband and I celebrated his birthday this past weekend and decided to head up. The hostess at the elevator was so rude. She didn't even acknowledge us. I made a comment about her having a bad day. She said nothing, which made for an awkward wait for the elevator.
We sat at the bar and waited a few minutes. Our greeting was less than stellar, as it appeared that we interrupted something important.
Other staff seemed to be in a hurry as well and just not friendly. I expected more!
Rude Manager and Only One elevator working! Had to wait over 20 minutes both ways to go to our reservation because there was some sort of scavenger hunt going on (about 30 non diners were sharing the elevators with diners). Upon entering there was a LOUD group of diners that were using profanity; none of the employees addressed the table. To top it all off I called the manager to address the issue and he made excuse after excuse, not the right way to run a business. I will NEVER be going there again, horrible surroundings and horrible management.
I used to dine here when it was the Summit restaurant. It was known for a upscale restaurant with remarkable ambiance. Things have changed since it changed to coach insignia. When we made reservations, the hostess told me the attire was business casual or dressy. I was shocked to see people wearing jeans, shorts and flip flops. When I pay $50 a plate for a meal, I expect the overall upscale experience. The table beside us was having inappropriate conversations as my husband and I were trying to have an anniversary dinner. The views are amazing but it was much better when the restaurant rotated. This is the last time we will be going there!
I called thursday to make reservations for saturday night @ 9:30. When i approached the hostess to let her know about my reservations she replied, sorry we never wrote your name on the list and she replied that with a smirk and when i asked for the manager she said he wasnt available but it was a very busy night for them so im very sure he was there. She told me i need to wait 45 minutes for a table. For Ray Kurmas as manager for a high end restaurant, he should make sure his staff is doing there job and keeping the paid customers happy. I suggest he should look for another job, he should manage a burger king. For a 1st time visit and not to mention a 50 minute drive from Auborn Hills, that will definitly be my last and i suggest you not go there because of there rude staff.
My boyfriend and I went there for our one year anniversary a week ago. I must admit, this was the best and fanciest restaurant I've been to. The elevator ride was amazing, the ambiance of the restaurant was soothing and the view is priceless. The service was excellent and the waitress was very informative, the staff was so efficient it was a little scary lol. The menu is well priced and the food was to die for especially the butternut squash ravioli. At the end we shared a sorbet for dessert which was so so refreshing and then walked around the restaurant for a 360 view of Downtown Detroit. This is definetely the restaurant to go to for special occasions.
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