You can't go back
By A Yahoo! Contributor, 8/22/08
What a difference a year makes! In 2007, my family enjoyed a wonderful visit to the Good Evening Ranch. My children ages 16 months and 3 years at the time thrilled at the sight of the exotic animals which included a camel, kangaroos, and a zebra to name a few. Outside our cabin, an enclosure included a turkey, goats, and a couple of sheep. We started the day with a trip to visit the animals, worked our way to the playground and then headed to the pool.
Based on our experience, we could not wait to return. Our expectations were high and perhaps that was what contributed to our experience this year. Apparently there is a change in ownership and perhaps a change in philosophy. We found the playground to have a number of broken pieces of equipment. As for the animals, gone are the zebra, goats, turkey, and kangaroos. The only remains of the camel is a sign in the office/gift shop advising caution as the camel could bite. All that remains are two tired lions, a tiger, and a lemur.
Gone apparently is a reasonable level of customer service as well. This change in ownership apparently occured more than two months ago, yet, the website still touts the exotic animals. Based on the response I received from the staff, I can only guess that the staff has received similar feedback from other guests. It was not just the animals that made the Good Evening Ranch so alive, it was the staff.
Last year a staff member handed my girls a couple stuffed animals to commemorate their visit. This year, following our purchase of a couple stuffed animals, as we were leaving, the manager inquired if my youngest daughter's Curious George Animal was hers.