The factory was a lot of fun! The employees were all very friendly, and we got to try some flavors we'd never even heard of. Just a word of warning - we were there in November last year, and it was empty, but my brother went in August and it was PACKED. I asked my tour guide about it, and he said that they get about 200,000 of their 300,000 yearly visitors between late june and the end of October, so plan accordingly! It's a tiny but really interesting place, especially if you're a big ice cream fan! I'd highly recommend it.
They have a $3 tour that starts off with a 7 minute video on the history of Ben & Jerry's. Then a view of the machinery used in making the ice cream, followed by a sampling of the ice cream of the day.
I excepted a more indepth tour or more samples. Also, I think the ice cream could have been a bit cheaper considering we are at the factory. Very crowded and a 30 minute wait to buy an ice cream cone.
They have a gift shop, playground, and grave site for all the flavors retired.
We stopped here on our way back from Maine. The tour costs $3 and you watch a 7 minute movie telling of the company's beginnings, and then you get a bird's eye view of the factory floor, followed by a trip downstairs to their tasting room. Our sample was Cinnamon Roll Swirl, which was pretty good. It's at least a few bites worth.
Overall it is a pretty interesting tour and the sample makes it worth it.
My only complaint is that when we went (a Thursday afternoon in Mid-August) it was EXTREMELY crowded. I'm not much for crowds. Luckily they limit each tour to about 30 people and they leave every 10 minutes.
well i took my family to visit there while up in vermont for the 1st time. they enjoyed it a lot. tried the free sample of ice cream. was hoping to samlpe more of all the favors but that's just not the case it seems. had fun on the tour.even tho no one works on saturdays at the factory. never had tried the ice cream before. i liked it. if u like ice cream i'm sure u would like theirs as well. nice trip we had as a family. beautiful summer day.
The factory visit includes 3 steps
1. Movie about the company
2. View of the factory floor through glass door.
3. Sample taste.
It takes approximately 30 minutes. It is not very interesting to see the factory floor where they make ice cream. You do not get to see each step separately. Whatever they do at the time of your visit is what you get to see.
We drove from Lake George, NY to Vermont. This 30 minute tour is not worth the 3 hours drive.
A 7 minute movie boasting their charitable doings, a quick look at a routine assembly line, and a tiny sample of 2 flavors. Most factory tours offer longer and more interesting tours for free, this is $3 for watching their commercial, and a small taste.
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several years ago we visited the factory on a rainy day
in September. I thought the tour was
wonderful, from start to finish. We first
watched a little movie about the history of
Ben & Jerry's, which highlighted the
humble beginnings of their enterprise. Then we
moved into their production facility, gleaming
vats and wonderful smells. It's surprisingly
small facility. Finally, we moved into a
tasting room, where we got to try whatever
was made that day, plus whatever they decided
to throw in. The ice cream, of course, was
Of course there was the obligatory gift shop
at the end. Lots of spotted cow tschotchkes.
Behind the plant, you can visit the graveyard of
flavors, where headstones commemorate ice
cream flavors which have been retired or were "stillborn." Oh plum icecream, I hardly knew thee.
Overall, a great experience.