Great Place/Poorly Managed Facility
My biggest complaint is the lack of structure or management of the place. Either signs or management staff people (not the teenagers cleaning up after people’s brat kids) need to be posted in each area that once a child leaves that area he/she also leaves the equipment, props, etc. that go with that area. I saw 2-3 kids that wore the white medical smocks and the aerospace helmets the entire time (2 hours) they were at the museum, both inside and outside the museum...thereby depriving other children the ability to experience or use the limited amount of 2-3 pieces of equipment. Additionally, children need to be prohibited from taking the pretend money from the two bank vault teller positions to the grocery store next door to pay for the groceries. When that happens, there is no point going to the bank teller stations. The grocery store is supposed to be an electronic checkout…not paying for groceries with bank cash. I saw very few parents having their children put the groceries items back in their proper place after check out so the next child could once again select the grocery item. Two fishing poles were insufficient for the number of children at the outdoor water chutes…again kids do not share. The outdoor building blocks need an overhead shade structure. Not a single kid used that venue as it was in the sun in 100 plus degree heat.
I realize that the parents should control their children’s activities; but, in this, my child is entitled to everything world we live it, it is just flat wrong. It left a bitter taste in our mouths (2 grandparents and 2 grandsons, age 4 and 2) when they NEVER were able to wear or use certain prop equipment at the museum like the aerospace helmets, smocks, and fishing poles.
From a management standpoint, a repair person needs to be onsite to immediately fix any malfunctioning equipment. Where there is only two of something and one breaks, it creates a logjam at the remaining working one.
It appears to me that someone built the museum, turned it over to teenagers to run, and just wanted to collect the admission fees and not perform any management function whatsoever. Shame on them!