We are loyal fans from Chicago who came out for the Dallas Vs. Tampa game held at Texas Stadium in 2008. The stadium tour was great and everything was fine until after the tour when we were shopping at the pro shop. The staff was very rude and extremely unhelpful and they made myself and my wife feel like we were a nuisannce for being in there. When we asked to speak with the pro shop manager we were told that she was busy and unable to deal with any complaints at that time. Finally after we waited and asked numerous other employees a woman emerged from the back of the store and introduced herself as the manager but it was clearly a joke. She was very unhelpul and oblivous to anything that was going on, plus she barely spoke english. The whole experience was depressing to a couple of enthusiastic fans that came from Chicago to watch and spend money on their favorite team. For anyone that reads this, do your shopping for the Cowboys online so you don't have to shop at the store after the tour.
Sincerly...angry fan from Chicago.
For the person that made the comment below. Any true Cowboys fan knows that the team practices at Valley Ranch and plays games at Texas Stadium. The locker rooms you saw on T.V. were the ones at Valley Ranch and not at the stadium. The public is not allowed in Valley Ranch but they are allowed at Texas Stadium. In the future please do your research before you make ridiculous comments and accusations. The Texas stadium tour is the best in the NFL hands down. This is the last year to take the tour so make sure you get out there as soon as possible.
The tour was real nice until my son saw the locker room on T.V. after a cowboys game after we had taken the tour. It definitly was not the one we were shown! We were given the impression that the one we were in and taking pictures of was the locker room they used, but on T.V. it was gigantic and had couches. Obviously the one your shown is just for the tour. Over all though it was fun.
The tour was altered due to Half time show rehearsal. We were only allowed to view half of the tour because the stadium was getting ready for the Thanksgiving game the following day. However, the stadium charged us full price. We were not permitted onto the field or to view the box seating and restaurant.
I have been to just about every NFL stadium in the United States and I was completely blown away by my experience at Texas Stadium. The Tour Coordinator Damon Tackett is a shining example of everything great the Dallas Cowboys stand for. From the moment I contacted him to the time I actually took the stadium tour, Damon was a true professional and his staff was equally amazing. Just to be able to stand in the Dallas Cowboys locker room and catch a touchdown pass on the field made the whole trip worth while. Damon's staff was extremely knowledgable about the team and its great history which made the experience that much better. I highly reccomend for anyone to contact Damon at the stadium who is interested in taking the tour. He is known for his hospitality to the loyal Dallas fans and even those who are not. His information can be found on the Dallas Cowboys website.
If you are a Dallas Cowboys fan, then this is a holy pilgrimage. Purchase tickets at the pro-shop, then browse as you wait for your tour. The tour lasts about an hour, and takes you every place you would want to go in Texas Stadium, and you get plenty of photo oppurtunities. At the end, you can purchase photos that the tour guide took of your visit. Be sure to tip your guide.
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