The only full service, premier western apparel store in East Tennessee, this 10,000 square foot store provides the best boot ... More
The only full service, premier western apparel store in East Tennessee, this 10,000 square foot store provides the best boot buys in the Smokies, as well as a complete selection of western wedding apparel and accessories and everything from hats and coats to shirts and jeans.
they have an ok selection. But there prcies are high. Go in find the right size for you and write down the boot name and # and buy them on line and save yourself time and money. Plus being you cann return the boots for refund you'll be screwd. I bought $220 pair fo boots, they steamed them, I wore them killed my feet brang them back and had to get $220 worht of stuff other than boots. Luckly I liked some pants and shirts they had. Stupid policy when you have so many folks out of town buying there. At least be comparable to internet prices for goodness sake. Staff is great, but they need to rethink their policy and be competive.
This store sells boots at full retail price and refuses to give refunds. My wife wanted me to return the boots I bought her but the store stated they only provide exchanges or store credit. There were no signs posted by the cashier indicating this policy - but the clerk was quick to point out it was on the receipt (which we received after the sale had been made). I could not find other items I desired to purchase and am now stuck with a "worthless" store credit since I live in Kentucky and not Tennessee and do not know when I will return to the area and this store.
Incidentally, I discovered that the boot store down the parkway towards Gatlinburg sells three pair of boots for the price of one, and the boot store across the street from Stages West regularly sells the same name brand boots at a lower price than Stages West.
I had heard about Stages West on WIVK for years but not being really into the whole boots and wranglers thing I had never shopped with them. I decided after buying tickets to see Dierks Bentley that I really need to get some boots so that I could look the part. I checked them out online and decided it was worth the drive. When I walked in the door I could tell this was the real deal. The smell of all the leather was amazing. Even more amazing was that the people that own the place work on the sales floor. Stephen that does the spots with Gunner on WIVK helped me find a great pair of boots in the correct size. He measured my feet and gave me quite al lesson on how each of the boots were made and what the advantages and draw backs were for each of them. I left with a great pair of boots and awesome shirt. Its much more than a boot store!
I've purchased two pair of Lucchese boots from Stages West but I'll not make that mistake again. The first pair they reduced the price to make it comparable to the internet. The second paid I paid $100 too much. When you go in try on the boots, get your size and the name and or number on the boot a order it on line. Stages West is out of touch with all; the tourist they have through the year. I've be going there for the better part of 10 years and their stock keeps going down hill, cheap junk for HUGE prices. BEWARE
Once you have been to the real STAGES WEST Western Store in Pigeon Forge, TN, the web site is admittedly small.
But, if you will call the telephone numbers listed in the web site, the friendly, helpful employees will ship you anything in the store. The return policy is great and a trip to the real store ia an adventure. You are treated more like a friend than a customer.
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