Great experience!
I had a great experience at the Hard Rock in Gatlinburg. The food was some of the best I can ever remember eating anywhere in the world, and the service honestly could not have been better! Our waiter was on point the entire time, and seemed very happy to be doing what he was doing; That, of course, made it a pleasure to have him waiting on us. My girlfriend got the pulled pork BBQ sandwich, and I got a bacon cheeseburger. They were both absolutely delicious! We ended up splitting each in half so we could both enjoy eachothers meals. I've never had a pulled pork sandwich that could even compare to Hard Rock's! The fries were also piping hot, which I didn't expect at all.
We had to wait for 15 minutes in the crowded restaurant to even get a seat, and it probably didn't even take that long to get our hot food delivered to our table from the time we sat down. I was amazed. They were extremely busy, but our service did not suffer what so ever.
For the record, we have both been to other Hard Rock Cafe's around the world and never had such a good experience with either the service OR the food. The food in Gatlinburg was absolutely delicious in comparison.