Bogus Facial
By A Yahoo! Contributor, 9/10/11
$90 Rip off. The worst Spa experience ever. A 50 min. disaster for $90. This was not an "Aveda" 70 min. essential facial as advertised. The technician left me in the treatment room alone no less than seven times during the service. I could hear her eating potato chips outside the door when she stepped out of the room. No hot tea or water, No aromatherapy, no relaxing massage, no acupressure point therapy, no lymphatic drainage, no customization for skin's needs, no scalp massage, no leg massage as advertised in spa menu. Gives Aveda a bad name. Unacceptable! Clearly technician did not have any understanding of basic facial manipulations, massage techniques, or skin care. She definitely wasn't anywhere in the ballpark of understanding and/or executing an "Aveda" facial. Clearly, Grace Salon Spa booked my facial appointment with a hair stylist who would rather be doing hair. She did not care about the quality of the spa experience. She slapped a "hodge podge" of products on my face and left the room every chance she got. Grace Salon Spa has no business booking Aveda facials unless it it with a licensed esthetician trained in the Aveda techniques. Grace Salon Spa likes to advertise the name Aveda, but they don't back it up. Rip Off!