This place SUCKS! Stay away!!!!
By A Yahoo! Contributor, 02/04/10
I went here on vacation and completed my "pottery" along with my 3 other family memebers. I spent over $100 total and was supposed to get my things shipped to me 5 days later. 2 months later, still having received nothing, I called to inquire and the lady with whom I spoke was very rude and said they simply "forgot"-she offered no apology whatsoever. I asked her to ship it and to not charge me for the shipping (I'd left my credit card info. for them to bill the Fed-Ex charge) and she laughed at me and asked why they would do that. I then procedded to tell her that I could dispute the charge of the original purchase with my credit card, since I didn't receive the merchandise and she advised me that they had my receipt and nowhere on it did it say that they were to ship me my products. I told her it said "Items to be Shipped" stamped on my receipt and this is when she finally took me serious. She was very condesending. I then found out that this rude lady was the owner. She ended up shipping me the merchandise and not charging me, however, she was very unprofessional and knows NOTHING about customer service. Also, her store is a mess and although we'd never been there before, did not bother to show us where stuff was, or the process, until we asked-each thing individually, it was like pulling teeth! Her store also lacked a lot of pieces-letters, numbers, etc., that places like Color Me Happy have plenty of (I've since visited other pottery painting places). I don't live in SC, but if I ever go back, I will not be visiting this place!