Pocono Candle

I can't believe the way this staff treats people. The stock is old and dusty and when you tell someone they reply with nasty comments.

The most rude and arrogant staff you will ever find. Save yourself the aggravation and avoid this place. There are too many other candle establishments in the Poconos than to have to deal with being treated badly by these folks.

What a terrible product this company makes. I bought from them recently for the first time and actually went back to ask for a refund which was denied. The candles just would not stay lit. What a terrible place to get candles. And they are not cheap either.

We are never going to buy these candles again. They must just put scent on the topbecause after the first burn you smell nothing. What a waste of good money. How do these people stay in business? I guess it's from unknowing tourists like us. Never again. It's back to yankee for us.

Tried my first candle from this place and it has no scent at all. I get better smell from dollar store candles. Don't trust the hype, these candles are terrible.

We received a candle some years back as a gift from our son. We recently visited him and his new wife on our trip from Texas and bought a few to take back with us. The quality and scent release is no where near what it used to be and the wax is all chunky and blotchy now. We asked for some help from a staff member upstairs and she said "I'll be with you in a few minutes" and then disappeared not to be seen again. We wanted to find out why their flyers advertised $8.99 each and we were charged $9.99 each. We were very unhappy with both the service and the product, so we must recommend that you not shop here. There are other candle shops in the area, so choose one of those. We found one in Mountainhome that was very friendly and the candles were wonderful.

The staff was rude and one made a comment about how new yorkers being uneducated. Extremely poor attitude displayed by manager when told of this incident. We went out of our way to visit this shop and were treated as an unwelcomed customer. I will never go back, and will be sure to tell anyone who will listen about their attitude towards visitors.