A friend and I recently went to this spa and loved it. We both had the sauna, mineral bath and then I had a massage while she had a facial. We were treated wonderfully. A sweet young lady, Amanda, prepared our rooms and told us what to do. My masseuse was Lindsay and I would love to more up there just to be able to go to her freaquently. I was very relaxed and enjoyed it. My friend had Katarina for her facial and also was very positive about her experience. I don't know why anyone would complain about this spa. We highly recommend it.
I recently went to this spa after researching and reading all the positive reviews on multiple websites. Imagine my shock when I pull up to a Bates Look-a-like motel that this "upscale" spa is attached to. I decided to give it a chance anyway. When I checked in it quickly becomes apparent that they scheduled my spa service wrong along with friends’. While the receptionist was very nice and tried to work it out (after blaming me for it) the manager comes out and very rudely says to me that regardless if I get my service or not I was going to pay. She literally got in my face about it. Now please keep in mind I NEVER said I was going to leave just wanted to get the services we requested. After having to get rid of one of my services and altering my friends’ service we were taken into our rooms. To my shock the room was run down (you should know that the whole place is run down not upscale in any shape or form) and the bath tub fixtures were green with rust all over them along with the handles on the tub. I couldn't relax looking at that. The other two services were good but my scalp treatment was used with cold oil and was shocked when I was told that they have no shower facilities and would have to walk around town like that. They actually have the nerve to say they recommend the "slicked back look". This place is a joke and I couldn't get out of there fast enough. From the rude people, to the dirty run down rooms, to NO shower facilities, I would NEVER recommend this place to my worst enemy. Those positive reviews I saw must have been paid to say it or work for the spa. If you are looking for a substandard spa I would go there, if you are looking for a clean, relaxing spa with SHOWERS go to another one.
My friends and I drove 5 hours out for a girls' weekend and had an experience I can only describe as hilarious. The spa is surrounded by a run-down motel. When we arrived, we checked in and they had booked us for wrong packages (massages instead of facials). When we brought this to their attention, the attendants were very rude and said we could not cancel and would be penalized $50 if we did. My friends and I had no intentions of canceling the reservations- we just wanted them to try to fix the mistaken bookings! Nevertheless, we went along. My rose "luxury bath" was downgraded to a normal mineral bath. When I pointed out that I was charged for the luxury bath but received a normal one, they gave me a satchel of potpourri and said I can throw that in my bath tub at home for the same effect. (Incidentally, I tried this at home and it's literally dry potpourri- doesn't release a fragrance, not luscious rose petals floating in the water... just dried pieces that clog up the tub). The bath tubs were old and rusted. My friend had an oil head and neck scalp treatment which was done with cold oil and subsequently she was told the spa did not have a shower and she should just walk around downtown with the "slick look." Ultimately, a disastrous experience but thankfully my girlfriends and I still enjoyed our weekend away because of the company, definitely not because of the Crystal spa! Go elsewhere!!!!
At The Crystal Spa in Saratoga Sprigns NY it is very nice there. All the staff is so nice. I had a young boy I forgot his name but he gave me more water and came back and asked me how I was doing. The room was nice and clean and my bath was nice and hot. The fornt desk staff was nice to her name was Amanda. So after you read this review you should go to The Crystal Spa!!
It is so nice to go there. Just RELAX be happy and keep a smile on your face. The baths there are so nice. I wish I could get a bath all the time there. You walk in to nice people and that is what business is all about! You just have to go there.
I had a great time going to the Crystal Spa. The facial expert did a number on my face (extracting), however, she was very nice.
I chose the Crystal Experience and although quick -- I prefer the Korean style of a spa (an all day event and much cheaper), it was refreshing. Also, after all the purchases after my Crystal Spa experience the bill came to approximately $300.
Being from Saratoga visitors often have heard of crystal spa and give me gift certificates there for hostess gifts. PLEASE NO MORE GIFTS I have yet to have a nice treatment there. All of the massages are VERY amateur. There are so many better massages to be had in Saratoga, shop around and ask people for quality not notability in the name.
I had a massage, bath and brazilian wax.
The bath was literally just luke warm water in a tub... which turned cold almost instantly and I had to sit in it for 30 minutes.
The massage was awful. The masseuse seemed to lack training and at one point was just pushing my back, in a jerking motion. Hands down worst massage I have ever received... not just professionally either. I have had friends with no training give better massages.
The waxing was ok though the woman was a bit rushed and careless. I don't have anything to compare this to, as it was my first time. Needless to say, I wouldn't return.
Amenities:Radio/Alarm Clock. Television. Microwave Oven. Pets Allowed. Refrigerator. Hot Water. Private bathroom. Daily Maid Service. Television (Cable/Satellite). Air Conditioning (In
Room). Telephone. Non Smoking Rooms. Hotel Details:Smoke Alarm in Rooms. Parking (Free).
Have fresh baked bagels and bagel sandwiches, as well as a variety of gourmet desserts. Enjoy the warm inviting atmosphere,
highlighted by constantly changing artwork and lovely outdoor cafe.
The Comfort Inn And Suites Saratoga Springs is located near the saratoga raceway, a casino and beautiful lake george. Skiing,
shopping, and the performing arts center are all situated nearby.The hotel amenities includes breakfast, and free wireless high speed ...