our visit
By A Yahoo! Contributor, 9/4/08
on labor day, 2008 we boarded the 2 pm tour at the insistence of the nice lady in the booth. I had mentioned that I have a 2 year old and she may get tired of the tour since she mentioned that it would take about 45 mnutes. However, she insisted that the driver is very engaging and will involve the children and they would have a blast. Of coure, after about 20 minutes or so my 2 year old became restless. My husband tried to hold her for her safety as the trolly is moving about through the hills well my daugther began screaming and shorlty after the driver asked us to leave the trolly. I said, are you kicking us off and he said yes. I said nothing else and complied with his demand.My husband, myself and out two, four and six year old walked all the way down the hill in the 90 degree heat and walked over to the booth. Saw the nice lady and explained everything, she was surprised at the driver's behavior and was apologetic and refunded us. Shortly after, we heard the driver named Miles screaming at the lady for refunding us. I felt very discrminated against for this behavior and was very hurt and upset about it. driver never apologized and seemed annoyed with us. there should be a policy not allowing children on such rides othewise I don't think it's appropirate for the way we were treated and humiliated in front of the other passangers.