Terrible experience -- and boring!
Horrid!
Not only is this one of the dullest tourist boat cruises I've ever been on, but the staff is incompetent. They are uncoordinated among themselves and unable to give passengers accurate information about boarding times and logistics. One of the adults in our party was told he could step off to buy a drink, then was left behind and not re-admitted, even though the boat was still tied to the dock. The staff was unsympathetic, rude and unable to think creatively.
The trip itself is a tremendous disappointment, unless you draw a great deal of inspiration from grain elevators. The first 20 minutes is a pleasant view of the Lake Superior's natural beauty. However, the next hour is a painfully boring tour of the inner industrial harbor littered with rusted steel monstrosities that scar the coastline. While I appreciate the presence of industry and manufacturing, I came on vacation to see the beauty of the lake.
Blech.