Carol Lewis Skin Care & Day Spa

Super friendly, relaxing, and very clean. Does not get much better. Great place to go with girlfriends or alone to treat yourself. I'll be back soon.

Being a regular at the spa I was disheartened to read the other reviews. I find all the staff to be friendly, courteous and knowledgeable. I do agree that Carol can be overpowering and talkative but overall the experience is excellent. The spa is bijoux and intimate which can lead to a noise level problem but it has never bothered me. What this spa offers over the others in town is a sense of comfort and friendship. They try to establish relationships rather than a one off experience. If I had one complaint it would be the prices. I feel if they lowered their costs they would generate more regular business.

I just came back from the best massage ever by Lauren! Although it was NOT peaceful. There was extremely loud talking outside my door almost the entire time- could you believe it was the owner carrying on and on about skin care? Very nice. I have never been so tense at a massage in my life. She stopped talking for 10 minutes then started up again. I asked two times for her to please keep it down. Then when I left my room - she was standing outside and gave me a look up and down. She is not the only spa in Michigan. I will definitely take my business elsewhere. Carol does a great job in hiring a knowledgeable staff, but should really check her attitude at the door. A spa is a service business and only keeps in business by people who visit the salon. Shouldn't the clients be treated with respect? The girl at the front desk gave me a discount of $20. It broke my heart to still pay $90 for the stressful atmosphere. Too bad I couldn't just give the money directly to my massage lady. She worked very hard for her money, but it was ruined by the owner.

I was recently in desperate need of an eyebrow arch at the last minute and a friendly young receptionist at Carol Lewis went out of her way to fit me in and treat me like a person not just another walk-in to attack for money! GREAT PLACE!!!! Meghan!

I've been to Carol Lewis twice in the past 6 months -both times for "the works" - mani/pedi/facial/massage. I have had excellent experiences both times, particularly with Kristen (mani/pedi) and Jennelle (massage). Plus, I love the environment! I cannot wait to go back again. And, I found Carol to be charming and down to earth - something you don't often find in chichi Birmingham. Lori Bloomfield Hills, MI

Unlike her wonderful facialist Ellen, the rest of the staff is rude and unfriendly. Carol is extremely obnoxious and makes extreme comments to guest who attend her spa. I would never go back to that spa ever again!