We have been to Salem several times and have always bought tickets. During October they run shuttles to and from points without the tours as well as the tours. Always been a great way to get around Salem! We went in August of 2011 and are headed back this month
I contracted a trolley for my daughters wedding, and they were a NO SHOW. The ONLY thing that spoiled the entire wedding. It was a cold day in January and I thought providing transportation between the hotel and the church would be a nice touch. I made an extra effort in telling all of my guests about it. They were a NO CALL, NO SHOW.
Instead of walking my daughter down the aisle, I was playing taxi driver for all my guests.
We have taken trolley tours in several other cities and have found them to be a great way to see the city and learn about it. We took the trolley in Salem and were dissapointed. Sadly, I have many complaints about this.
-We received very little information about the city. The guide often had periods of dead time when he was quiet.
-The route itself is a a little depressing. You get taken past power plants and turn around in a marina and campground. (As a camper too, this campground looked horrible, and there is no way I would stay there).
-The company seemed disorganized. When we first went to the trolley stop by the visitors center, we were directed towards a trolley, we got on it and were told that it was their taxi service. We had to go back to the visitors center and wait for another trolley.
-They need to coordinate their timing with the major attractions on the route. We took a tour of the House of The Seven Gables, (which was excellent), it ended at 4:25, however the last trolley stoped there at 4:15. We wound up walking back to the visitors center.
Salem is a very walkable city and my recommendation would be to save your money and put it towards a guidebook, or research the city online. One you have done that, walk around the city.The major sites in Salem are connected via a red stripe that is painted on the sidewalk, so its easy to navigate. You will get more out of a tour that way then taking this trolley.
We went in september and never got on the trolley. We arrived for the 10am tour. Supposedly the first tour and at the first stop/starting point. We couldn't get on because it was already full. Then the rest of the time we were there they where all full. We asked for a refund because we never got on but they refused.
The people from this tour company were by far the most rude ignorant and disrespectful people i met in the city. I bought my tickets from a blonde girl who trash talked the other company i was disgusted by it all. i was at the train station and i witnessed a driver screaming at the girl from the other company going in her face telling her to "get her ass back on her trolley." The girl was young and the driver was this overweight guy taking these customers she was talking to by dropping their price down to 5 dollars which in the end thats all the tour really seemed worth. well i went back up to the other company city view and bought tickets from them and they were truely helpful throughout the rest of my trip to salem they didnt trash talk and were all very kind and respectful to everyone i wouldnt recommend the salem trolley tourist who visit salem Beware look for cityview you dont want to have to get caught up with the wrong people!
Do not use this trolley service during the month of October. My family and I decided to purchase tickets mainly because we were told that we would be able to get on and off throughout the day at various locations. We board the trolley, got off the first stop (about 200 feet from where we boarded), and we were not able to get back on for the rest of the day. All the trolleys were complely full and they didn't even stop for us. My mother-in-law is elderly and we were hoping to utilize this service to help her get around. The staff should have at lease warn us that once we get off most likely we can't get back on.
The guide was funny and very well informed about the history of Salem that includes a LOT more that just the witch trials. Very worth the time to ride on the trolley. It made getting to the different museums easy as this is a very heavy traffic area dispite being of historical significance.
For what you learn and what is offered in salem this is not a value or an experience. We were dropped off with the promise that another trolley would be around withing a short amount of time (two an hour is what they claim) we waited one hour and forty-five minutes still nothing. finally when the trolley did arrive to finish the tour they rushed, weren't informative, and skipped stops. The staff was rude and unfriendly. thay gave no apology for the long delay in cars and acted as if we were the ones in the wrong place.
there is nothing you see or learn from this trip that you don't already get from a basic trip to Salem. save your money and walk it!
Celebrating over twenty years of excellent and elegant service, this fine and wonderfully restored bed and breakfast offers comfortable and
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This new Best Western overlooks the marina and Salem Harbour, making it convenient to a great number of local attractions,
shopping opportunities, dining options and more; there are eighty six appointed rooms that wait the weary traveller. Amenities:Hot Water. ...