Wonderful Boat...Poor Service
By A Yahoo! Contributor, 01/31/10
I've chartered from many bareboat companies and I have to say LGC has some of the nicest boats available for charter. No doubt about it...A+
The problem is the service is abysmal, and no one has a clue to what is going on. From losing your paperwork, processing your down payment, to trying to get them to return a call....you have a 50/50 shot at it.
When we returned our charter, we called the number they gave us to let them know we arrived and they would send someone out to guide us in. No answer. We waited. Called again. No answer. Finally we decided we would just dock it ourselves. We brought it to the same slip we left in. Once we docked some guy from LGC came up and just riped into us for docking the boat. I couldn't believe it. Here we spent $10,000 on a charter, brought the boat in without a scratch, and he is screaming at us!
Also while it is not a big deal to me, it may be to some people, so I want to point out that the marina facilities are as basic as they come. It's just an old dock with the buisness run out of a small shack right beside it. You are just across the creek from downtown Annapolis so that is a plus. It is an easy walk across the bridge to downtown.
While I loved the boat itself, I would never charter from this company again.