i stopped by this place on 1/9 and scheduled an appointment for 1/15/2008 at 2:00. I rearranged my entire schedule to make this happen , but no one ever showed up . No one even called to let me know that no one was coming . I called about 2:20 and the person put me on hold , then came back and told me that something came up, and that i could call back and speak to someone, that wasn't in at that moment . My schedule is just as important as hers , and i feel that i should have been called or told when i was there, giving my address if there were any discrepencies with the area that i live, me, or whatever the problem was . This is really not how to do business with people .