A huge menu of traditional and authentic Mexican dishes such as combination plates, chile rellenos, and chicken flautas, all served with beans and ... More
Reuben's Mexican Food
A huge menu of traditional and authentic Mexican dishes such as combination plates, chile rellenos, and chicken flautas, all served with beans and rice, is featured at this festive restaurant that is open Monday through Friday for late breakfast, lunch, and early dinner. They are closed on Sundays.
Could they get it any hotter in that place? The first time I've ever gotten sick in a restaurant from the room temp!! If that wasn't bad enough, they also had THE RUDEST waitresses I've come across. The staff was horrible. I will only go there again if it is to order take out since it is the ONLY Mexican food place that we have found so far. I do not recommend this restaurant.
One of the most popular restaurants in Hilo. A great party place. The 4-alarm salsa is REALLY hot. Reasonable prices and the food is freshly prepared with excellent seasonings. Busy just about all the time. I have been eating there for over 25 years and love it. Nothing politically correct about the food or the huge servings. Good selection of margaritas along with domestic and imported beers. Don't expect a fine dining experience, but do have fun and stuff yourself. The service is generally fast and friendly.
On 5-13-05 my wife and I arrived for dinner. Menus were already on the table. After a long wait, a waitress brought a small bowl of salsa to our table. She then walked away and did not return again for about 10 minutes, at which time she asked if would like any drinks. My wife said that water was fine for her and I ordered a Corona Beer. After another (Very long) wait, the waitress returned with my beer and then she asked if we were ready to order. We placed our orders and then waited a long time once again for the food to arrive. I finished my beer before the food arrived and waitress never returned to ask if I wanted another one. I left my empty beer mug at the edge of the table, however it went un-noticed by employees. My wife and I finished our water before finishing our meal. No water refills. No chips were ever brought to the table to be eaten with the salsa.
We even had to wait a long time after finishing our meal, before our check was brought to the table. I hope that the waitress was not expecting a nice tip. Poor table service would have been an improvment over the complete lack of service that my wife and I received.
To make matters even worse, the food was lacking in flavor.............It was really poor. I am one Hilo resident who will never return to this establishment again. I will be sure to mention my displeasure with everyone that I know in Hilo (Family and Friends). I am obviously a very dis-satisfied customer.