Obnoxious and Unfriendly!
By A Yahoo! Contributor, 3/13/09
On Wed. 3/11/09 I and my friends went to go play my friends 2 pre-paid games and free games of golf that they had won the night before. We were told that as long as we got the course by 9:30 we would be welcomed to play. So at 9:05 we pulled up with our friends who were supposed to go back to Michigan. We were told that they did last call at 9PM because they had 2 parties of 9 playing. WE explained that we were told to come back by 9:30 and that my friends would be leaving for MI. on the next day. They said no and it is their right to make last call whenever they want. When we asked for a refund we were told they do not give refunds. When my friends asked for the managers’ number he was told no originally, then given a number to call between 10am and 4 pm. MY friend thought it was a dedicated number and called immediately thinking he could leave a message. It turned out the people at the counter were the ones that answered. After the girl was very rude and obnoxious to my friend on the phone, which was on speaker for all of us to hear, he defended himself verbally. She then said that she was going to call the cops because we were trespassing. WE were trespassing because we wanted a refund? We were told to come back and that there would be no problem, as long as we got there by 9:30, we were there at 9. The girl was rude because we asked questions. Trespassing because we wanted a refund. WOW! Please be careful if you do not get what you paid for. Question policy and you may end up going to jail for trespassing. I have never been treated that way in any business and can only hope you have a smooth round of golf. Remember do not complain to management, you do not want to end up in jail.