A one-of-a-kind department store chain that provides the best in casual sportswear and swimwear, as well as novelty beach ... More
Alvin's Island Tropical Department Store
A one-of-a-kind department store chain that provides the best in casual sportswear and swimwear, as well as novelty beach gifts, souvenirs, collectibles, and home accessories. Seven other locations are available in Panama City Beach.
With and arm load of selections to purchase, I asked for bathroom for my 4 y/o son. The clerk looked at him, saw the little guy with his hands gripping his pants, tears in his eyes, jumping about, bent over, and she refused to allow him to use the employee restroom as she confirmed the customer facility was out of order. Policy is one thing, but ethical treatment is another... now read the next horrific experience at the Sunsations just across the street ... Panama City Beach is now the last choice for vacations.
I visited Alvin’s Island this past Sunday, My wife did not tell me that she purchased shirt for my birthday, while I was looking at another section. I was still on the first floor while she looked in the Men’s section upstairs. The store was not busy at all. We came back home to Atlanta, GA. She gave me the present which was great however one of our dogs was looking at the shirt in the living room, had a food indigestion and what he ate landed on the shirt. Before we decided to wash the shirt I decided to call the store to just ask if someone in the store could help us and provide us with the web site or 800 number on the ticket tag. We wanted to make sure we used the correct cleaning chemicals to wash the shirt. I wanted to call the company and ask what they recommend. and a quick research would help us since it was a present and brand new. I got a young male person w and he knew the type of shirt I mentioned to him and the situation. He just informed me that it was busy, they had only part-time students which did not know what kind of shirt to look for and was not willing to help me. Its sounded to me that this person’s representation of Alvin’s Island store does not care and does not know what customer service is. It also sounded to me that they just want to sell the product and out the door. What this person did not know is that we as customers pay their salary and repeat business. I suggest to anyone going to Panama City Beach to the Alvin’s Island stores to shop at another more friendly store which has all the products they have, and are willing to help customers during and after their purchase. I will never purchase nor recommend this store to anyone, this includes everyone I know on Facebook.
I agree with very diasppointing. I have been going to this store for 25 years and when I went this year the animals all looked sickly, the shark was barely moving and the store was filthy. There was throw up on the bathroom floor and I told the cashier about it and she ignored me while texting. The other alvins island informed us that this store does not have a manager. I do not recommed. Visit one of the other alvins islands.
I usually enjoy my trip to Alvin's Island, but not this time. I went first to the alligators, and was heartbroken to find one was dead in the water. It was a very large alligator, too. It was even worse when I told the staff, and they were not aware of the problem. Another alligator was extremely emaciated. Something had died in the store, and over by the parrots and hoodies was a terrible smell. I don't wish to go back.
I JUST LOVED IT!!!, The Atmosphere is wonderful, the kids loved the gators and Shark feedings and I loved the Great Selection of Swimwear and souvenirs...Completely different than any other store in Panama City...It is a MUST STOP to anyone who visits the area!
My family always goes to Alvin's each year during our PCB vacation. (since '97) Usually visit more than one in PCB, but this year only went to Magic Mountain Store. Usually a fun experience, but this year with the parking lot jacked up and so much of the fun parts of the store not operating, it was a disappointment. No game room, henna tatooing, embroidering and engraving, hair-braiding, etc. were open. Very slow check-out. Aquarium needs work. Didn't spend much this year. Hope it gets back to being the fun place it used to be.
These stores you will not find any where they are unique with something for everyone. i bought a pair of bah-khai shoe and i work alot in them and they still hold up lol lots of cloths shoes towels shot glasses key chains toys and much more go to florida
Enjoy pirate entertainment and a two hour sightseeing cruise aboard this magnificent cruise ship that sails close to the shores
of Shell Island and offers snacks, beverages, wines, and beers on board. Reservations are recommended.
Enjoy light tackle bay and inshore fishing aboard an 22 foot cape horne fisher designed for working the shallowest flat,
but still capable of fishing open bay waters and coastal beaches. All bait, tackle, and lures are provided, as ...
The oceanfront Paradise Palms is located approximately four miles from the heart of downtown Panama City Beach and 13 miles
from Panama City International Airport. The hotel is within walking distance to multiple entertainment and dining options, a block ...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.