Where is customer service?
The trolley company was not represented well on the last run of this day - Nov. 23, 2007. The counter clerk was not service friendly - there were coupons nearby that she did not point out, plus did not mention senior citizen discount. The first phase was not pleasant as we traveled a main road and stopped for pick-up, whatever, at hotels. However, the last phase was interesting because of old Naples history. We had a baby and 4 year old on board with us. The driver drove too fast, however, by this time we really wanted to get this trip over fast, too. It was a cooler day and most of the windows were up. The driver did not ask if there was anything he could do for our comfort. Adults in our group were 3 in my party and then 4 guests in another, totaling 7. Not worth the money. Because this has been bothering me, I finally decided to act within this review.