DISGUSTING EXCUSE FOR A BUSINESS
NO STARS. My glass bottom boat ride with this company was a TOTAL NIGHTMARE. The captain clearly did not know what he was doing. We hit a huge wave and I fell down and got completely soaked. Another little girl had a gash on her head from the fall. Besides that, my phone and camera were toast from the water damage. I asked the girl working the deck if that was normal. She said "Oh, it happens occasionally, but you're fine." I asked the skippy who I should talk to about it afterwords and she told me the captain. I went to the captain who told me I should get in touch with the office manager. Then he asked me my name which I stupidly gave him. I have made countless phone calls to their office and no one has returned them, there are roughly $800 in damages to my personal belongings. I have spoken to a couple of employees who PROMISE that someone will call me back and no one ever has. This company is cheap, they hire people who don't know what the hell they're doing, and they don't care about showing concern or even being apologetic when they've done something wrong. I go to Destin often and have been on many mini cruises with other companies and nothing like this has ever happened before. Something is clearly amiss. Totally unprofessional and uncaring. DO NOT WASTE YOUR TIME/MONEY ON THESE CLOWNS.