Daytona Harley-Davidson, Daytona Beach

My wife and I have been in three times and did not have one salesman ask us if they could help us. The "girls" pointed us in the direction of where we could buy boots. After selecting, on our own, what we needed in the form of a boot, we made a purchase (of a boot only). When we looked at bikes, not one person would deal with us. The manager sat and looked at a catalog and pretended we did not exist. We were the only ones in the store. We had $18,000 to drop on our Harley experience but we were sized up and the management determined we were tire kickers. (Again, no other customers were in the store). We stood for five minutes, in front of a salesman (manager?) office asking each other (myself and wife) questions. Again no one would talk to us. Bad move on their part. We are taking the boots back tomorrow and dropping our money with another store. Most Harley stores in this area are owned by the same person, however each store has a different manager. In our opinion, management arrogance is not a good form of management. The Daytona Beach street store was a total turn off. My advice, never decide who is a "real" customer before you make the effort to find out why they are are in the store. Maybe we need to look at another dealership for our riding experience or at another bike. The Harley experience at this store was not at all what we expected.