Wild Irish Rose, Saybrook, CT
By A Yahoo! Contributor, 11/27/04
I was supposed to be the recipient of the flowers sent by Via Surmelis of Boise, Idaho. I also spoke to the staff at Wild Irish Rose regarding the delivery situation, and was told that "frankly, Caitlin and I are fed up with you and your sister." These flowers were NEVER delivered, and now the company is lying to American Express and have produced a signature showing delivery. There are a total of four people working at my office, and NO ONE there signed for these flowers, not to mention they claim to have delivered them to an address where we have not been for two years! They are not a reputable company, nor do they care at all about customer satisfaction. I suggest anyone wishing to send flowers in this area look for another florist--one that will actually deliver the order, one that will give complete customer service, one that will not lie to your credit card company when you dispute your bill because you never received your order!