Reviews for Switzerland of America Jeep Rentals and Tours: 6
By A Yahoo! Contributor, 8/2/12
We took a jeep tour up to Imogene pass and I couldn't have been happier. The driver even cheerfully stopped so I could take pictures of the Columbine in bloom. He was very informative and did an expert job. We would definitely go again! 14,000 feet vew was absolutely amazing. Thank You!
Our guide Dave took us over Imogene Pass, he was very knowledgeable, friendly, and even stopped to let me take a photo of a bucket! Can't describe the great time we had!~ I am now reading Tomboy Bride, as Dave showed us the Tomboy Mine site. I have great photos, including one of Dave, but how do I get it to you? The staff in town were very courteous. We have recommended this company to our friends.
My wife and I rented a jeep for a day in the mountains. It was our first time and the experience was amazing. Our jeep was in great shape and had extra large tires for the rough gravel and dirt paths that take you way above the tree line. Everybody we dealt with was of great help at Switzerland of America Jeep.
But was most amazing: After we turned our jeep in, we went back to our hotel and could not find the keys to our rental car that we had rented in Albuquerque. We feared that they fell out of our backpack and was lost somewhere in the jeep. They had already rented the jeep out again when we called the company back. The owner of the company couldn't contact the people that had rented it. She took it upon herself to scour the town of Ouray and eventually found the jeep in a campground and dug through the jeep and FOUND our keys, which saved us hundreds of dollars and a horrible headache. She personally delivered our keys to us at our hotel and we offered her a tip that she turned down, telling us that she just wants happy customers.
We were incredibly grateful and recommend this company to anybody who wants to experience all the mountains have to offer. A truly uplifting experience in more ways than one.
bob, the owner gave us an amazing full day tour this weekof imogene pass, and the black bear pass. I would never consider driving these treachurous roads by myself. Bob inspired confidence the moment he drove into the parking lot and greeted us in the motel driveway. Bob is amazing safe, skilled and well versed with the jeep trails that climb far above telluride and ouray , co. He has an amazing and ever growing knowledge of the local history, he is funny, witty, intelligent and completely confident of his ability to safely drive in any conditions that the san juans could throw at him. ask for bob, s.o.a is the best,worth every penny..marc and kids from texas and ny
We love the majestic beauty and am hooked on the history of the mining area. We have done three trips with this company and the last, August, 2007, was the best. The guide knew his history and now I am searching libraries and bookstores for anything I can to read about the mining period.
Switzerland of America�s Jeeps do not have the heavy duty manufacturing package that other Jeep rental places in Ouray have; their tires are not as high quality as those used by other rental places; and they are aggressive in charging extra at the end of the day for any lateness, scratches and other cosmetic defects. Therefore, they are significantly more expensive. To top it off, their owner�s son who manages the place is surly, belligerent, and completely lacking in warmth or gratitude to his customers.
Don�t rent from Switzerland of America. Instead, rent from other rental companies in town because they are less expensive, kind and cheerful, and have better Jeeps with larger and better tires that are expressly made for off-roading and keep the Jeep higher off the ground.
We had a wonderful week in Ouray last week, our second family vacation there. Went in to Switzerland of America and reserved a Jeep. The older employee who helped us was wonderful and outlined a day's drive he thought would serve us well. Came in the day of the rental at about 10:30 AM and found our Jeep ready. As we left, we found out we had to have the Jeep back by 5:00 PM. So a one-day rental fee of $130 would only get us six hours.
Fun day in the mountains, then back to Ouray. Our last trail was extraordinarily slow and we got back at 6:00.
The older employee was there but a surly young man replaced him in Switzerland of America�s relations with us. He started by checking out the Jeep for damage and it was clear he was eager to find some. As he searched there was not a hint of warmth, gratitude, or even basic social graces.
Cheerfully, I told him what a good day we�d had. No response at all. After quite a while, he had to admit our Jeep had no damage so back into the store for settling up. He returned our deposit, then said, �You�re an hour late and that will be a fifty dollar late charge.� Since we�d known beforehand what the late charge would be, I made no objection and paid the late fee. Again, no thankfulness, cheer, or personal interest in his customers.
We had dinner at the hotel next door, as usual (GREAT pizza). Walking back to our car at 7:15, we noticed Switzerland of America was still open. I thought to myself, �I�m going to complain to the owner and ask him to refund half of my late fee. We haven�t inconvenienced them at all�they�re still there an hour and a quarter later.� So I asked my son to go in and get the young man�s name.
He came out a couple minutes later and told me that when the surly young man had been very rude and insulting. (My son is the picture of politeness and 23 years old). At that point, I went back to Switzerland of America myself and told the surly young man that I didn�t appreciate his rude treatment of my son, and that I wanted him to apologize to my son.
Immediately he was belligerent. He told me he�d call the police if I didn�t leave, he used foul language, he dared me to take a punch at him�you get the picture, I�m sure.
So I gave up.
Afterwards, we talked to a shopkeeper on the same block and he told us Switzerland of America looks professional, but they�re always trying to smack on the extra charges.
I spoke with another Jeep rental place in town and asked them their policy about late fees. He said they�d only charge a late fee if someone was waiting for a Jeep and there was none there to give them. Even then, it was unlikely he�d charge more than $25.
He went on to point out Switzerland of America�s Jeeps lacked the off-road packages that all his Jeeps had, and that this, combined with the larger tires he put on his Jeeps, meant Switzerland of America�s Jeeps bottomed out more.
Sure enough, we checked out the tires on Switzerland of America�s Jeeps and they were very small and lightweight compared to those on the Jeeps at the other rental place.
Luxury vacation rentals Hotel Details:close to shopping and restuarants. Parking (Free). close to waterfalls. Internet (Wireless) in Public Areas (Free).
hot springs. Horseback Riding. Rollaway Bed. Electronic Key. Smoke Alarm in Rooms.
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Turn of the century inn in the heart of Ouray. The inn is decorated Victorian style with period furnishings. There
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*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.