"A Wild Place to Shop and Eat," the Rainforest Cafe features fresh traditional and tropical cuisine, influenced by the cuisines of Mexico, Asia, and ... More
"A Wild Place to Shop and Eat," the Rainforest Cafe features fresh traditional and tropical cuisine, influenced by the cuisines of Mexico, Asia, and the Caribbean, under a realistic rain forest canopy with jungle plants spilling over the walls, thunderstorms rumbling overhead, giant aquariums, and animals everywhere.
first off this place is known for it's long wait time because it's the busiest restaurant in all of California! but if you're a member of safari club your wait is 80% shorter so i recommend that! my family goes there frequently and we always enjoy ourselves. We had the sweetest hostess Jennifer, so welcoming and made us feel at home! our server was also really nice, helpful, and suggestful. Another great experience to add to my families many others!!!
Went there May 6 and had to wait 20 minutes for a table. Then wait 20 minutes just to get our order. The salad was so bad I had to send it back and didn't get anything else. The good thing was they took it off out bill.
We've gone to the Rainforest at South Coast Plaza, and though waiting is often a trial, generally had pretty good experiences. My sister-in-law is coming with her son to Disneyland for a couple of days and we'd agreed to meet at the Downtown Disney Rainforest for dinner.
At least they were honest enough to tell us that they couldn't reserve a table for us at 7 p.m. on a Friday, though with more than two days' notice that seems a little odd and gives me an idea of how incredibly crowded the place will be.
But then I came across this site and read people's experiences and decided we wouldn't go at the 7:30 they could give us. There's clearly a major service problem at the Disney-area Rainforest and I really don't need that with a party of 7. We're picking another restaurant, outside the Disney area. So thank you to everyone for the warnings, and Rainforest management, I hope you're listening up!
We ate breakfast there last week while staying at the Disney Resort. The service was OK, our server was really busy and doing the best he could.
We were pleasantly surprised at the food. It was VERY good. As was the coffee. Probably the cheapest meal we had for the five days at Disney. $60 for 4 adults and 1 kid.
We loved everything.Our favorite place for dinner.All of our kids love it,ages 5-15.Try the volcano for dessert!!!!!!!!!!!!We have been to downtown disney,walt disneyworld,and the san francisco location allthey all were wonderful experiences.
Normally I do not have time to complain like this, but my experience was so awful that I just have to let people know. We were at Disneyland for my son't 5th birthday and stopped in for dinner during a break from the park. The service was terrible. The guy at the front host desk was clueless. After he got done on the phone for what seemed like forever, we had to give him our name 3 times. No one was there (it was 4pm on a Thursday) yet it took at least 15 minutes to be seated. I mentioned to 2 different people that it was my son's birthday, hoping someone would sing or something toward the end of the meal, yet nothing ever happened. What did happen was my brother's food getting spilled on him. We will NEVER go back!!!!!
Once you make it inside you will probably find the food tasty and table service acceptable (although they seem a bit understaffed, with waiters flying around trying to cover all of their tables).
But, the quality of food & service is not worth the grief you suffer waiting to get in. We understand a popular restaurant will have a wait and if we agree with the estimated time frame, fine. However, here is how our experience at the check in desk went.
1. RainForest: Your wait will be about 20 minutes.
2. Us: We have been waiting 30 minutes, can you give us an idea of how much longer it will be? RF: It will be another 15 minutes.
3. Us: We have been waiting for an hour. How much longer will it be? RF: We do not see your name on our list. Are you sure you checked in? We will give you the next available table.
4. Us: We have waited an additional 15 minutes after being told we would have the next available table. We have seen other groups both large and small, most of whom arrived well after we did, being seated. RF: Oh, those people arrived over half an hour ago. Us: We arrived almost 90 minutes ago! RF: That can't be right. Us: Are you saying we are making this up?! RF: Well, we will give you the next table. Us: We will stand right here at your desk and make sure that you do not call any other names before ours.
5. We are finally seated.
Needless to say, that incident put a bad taste in our mouths before we even took our first bite. And we were not the only ones. There must have been at least a half dozen, if not more, groups experiencing the same thing as our family. It was beginning to look like a mob scene.
We avoid this restaurant at all costs.
I have been to the Rainforest Cafe a number of times over the past few years, both in Anaheim and Minneapolis. I find the whole place absolutely incredible. The setting is magical, the food has been fantastic every single time, and the staff have always been helpful, friendly, and obliging. I have recommended The Rainforest Cafe to friends and family travelling to USA, and would most certainly go back when I am in USA next. The whole theme of the restaurant makes for an experience not to be forgotten. Awesome!!
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