Deloain New York Spa, Decatur

That is exactly what I felt like from the time I was escorted back. I was taken to a room where someone took my personal belongings for safe keeping and I was given a very nice black mini robe to put on for the protection of my clothing. I was then escorted to a seat where Lori ( a very professional hairsylist) told me what the needs of my hair was. It was like she knew the problems I had just by looking (something I had longed for someone to do). She understood my hair. Afterwards, I could get up in the morning and just run my fingers through my hair and it would just fall in place. I went there for over a year, I live a two hour drive from Decatur, and due to gas and job circumtances, I no longer go, but miss it terribly. Someday, I hope to go back.

I went to get my hair done there because I had heard talk about it being one of the best. He is rude and unprofessional. I was made to feel awful, and I don't want to pay $50 dollars to receive Clairol color that I can pay $2 for at Sally's and apply myself. He has no right to treat people the way he does even if he owns the salon. He is NOT Mr. Decatur, and I will NEVER be back.

I went hoping to find a good stylist to shape up my hair. When I walked in I was rushed to a consultation room/color room with 5 other people where the stylist proceeded to tell me that my color was in dire need of recoloring (Base color I might add) and that my hair was in horrible shape. The whole time she had this look of disgust on her face and I felt like the ugliest human being alive. Then I was rushed off to be shampooed by her assistant who was a lot nicer. Then back to another spot to get my hair cut. The whole time I was getting it cut she was telling me to hold my head up and down and not any friendly convo at all. She styled it horribly and I was in tears as I was walking out the door after paying an outrageous bill. I will never go back it was not just the cut and style that made me upset it was the way I was treated my the stuck up hairstylist.

I too did not get what I asked for but instead the head stylist proceeded to tell me what she was doing. I wanted my roots colored, she wanted them to grow out "naturally". Of course I just came home and did it myself. I have been going there for years but always upstairs to the spa, not the hair salon downstairs. I will stay upstairs from now one. Lovely massage, facials, nails, water treatments, etc. Well trained esthicians.

They don't let you actually get what you want. I wanted to go red, but they insisted it would fade and recommended blonde. I said I didn't care about the fading, and I would come back for touch up. But, they still said I needed blonde... I went to Red Jasper, and they were very friendly... I am now a red head!

It is not very welcoming nor prepared to assist male clients with their hair care needs. After leaving, I felt like I was wearing a woman's color and style; both of which I did not intend on receiving. I do not think they are greeted often by the male specimen.

deLoain New York calls itself an upscale salon and day spa. They claim to possess exceptional and even "award winning" stylists. Well, that is the opinion by some people, but here is my personal, true thought on this beauty parlor in southeast Decatur. As one enters this modernized antique building she will notice there is no warmth of color anywhere. Everything is gray and white and almost rigid or icy feeling. The stylists are quite prim and proper, and one definitely does not need to entertain the thought of getting to know them because from the second one enters the building until the time she leaves she is rushed from this chair, to that dryer, to that bowl, to that chair, etc. Each stylist does take into consideration one's own face shape and skin tone, and unlike most modern upscale salons, there are no flat irons, or curling irons. Round brushes and Shaper spray are used to create the finished and most bountiful look. One does no need to come in prepared to get a desired look because that will never happen here. They recommend with absolutely no exceptions to every individual that one should get this base color to soften one's natural base color. Then they insist one gets highlights to brighten the face and lessen the appearance of any fine lines or wrinkles. It does all sound wonderful. Though, it does not matter if one is red, yellow, black, or white; always the same services, and the same cut will always be recommended. There is no uniqueness to anything that walks out those astounding glass doors. Every single person is practically given a "cookie-cutter" hair color, cut, and style. The price is not high, but with it's effort to falsely create an image of high class ~ I had much rather go somewhere else.

Love the stylist A little pricey....color/cut/style Perhaps it is my hair but color does not stay on as long as I would like. A lot of fading in just a short period of time. If it stayed longer then price would not be so bad. Cut and style was fabulous. In/out time was very good. Love Melissa. Can't go wrong with her.

Beautiful full service salon with true stylists and all the amenities. Cut and Color for the same price as specialty stores complete with color matching to yoru skin type. You can get waxing, bronzing and massage or full service spa in addition to hair services.