I used to go to the Melting Pot every year in High School with my French Club. I must say that the experience is even better when going out with friends exclusively. The booths are roomy and the atmosphere is great. I recommend going with friends that share the same cuisine tastes as yourself, if you want to save a little bit on cost. For instance, on my most recent trip I went with one vegetarian and another veggie lover. Due to this we ordered the cheddar cheese fondue (which is FABULOUS with the bread - but a bit odd tasting with the apples), then we got the bouillon oil and the small vegetarian pot. We don't love their artichoke hearts, so we substituted for our favorite, ravioli... which is AMAZING. The stuff on the vegetarian plate only takes 2 minutes to cook, except for the potatos which take 4-5 minutes. This is definitely the platter that takes the least amount of time to cook. There was enough food for all of us to have 2 raviolis, a couple of potatos, and brocolli, cauli flower, etc.
For dessert we had our favorite: the flaming turtle. The 3 of us did not even manage to eat all of the dessert tray which including: a piece of cheesecake, bananas, oreo covered marshmallows, nut covered marshmallows, pineapples, brownies, and strawberries. The chocolate fondue is set on fire (rum) and nuts can be added directly or left on the side - but I suggest having them added during the heating process.
The service was excellent. Our server: Paul - joked with us and we felt like we knew him by the end of the night. He never let our drinks get low and was a presence that wasn't overly present.
The total: $54 for ALL three of us ($18 each) - then gratuity on top of that brought the grand total for all three of us to $65.
Overall: I've never had a bad experience there, not even on the most recent visit mentioned above.
We had heard about this place and couldn't wait to experience it. We had gone to the web and had location, phone number, menu, and pricing. What we didn't have was reservations. Although we had tried to call the number (which we checked with the staff for correctness)it was reported as temporarily not working. We had chanced it anyway and travelled 2 1/2 hours to get to the melting pot only to be disappointed by the staff informing us that there would be nothing available until 9:15PM it was 3:45PM and the melting pot was not to open until 4:00PM. To me this indicates that they should list it as reservations required. We were unable to stay for the 9:15 opening as we had other commitments.
After reading all the "good" reviews about this restaurant I'm highly disappointed with my dinner experience yesterday! If you call cooking your own food in a little pot on your table as a "unique experience", I would say go for it.
First of all it takes forever to cook your steak in boiling water, and also you have to use the same pot for your chicken, steak, shrimp or fish, and after a while everything tastes the same. I recommend eating a little bit prior to going this restaurant since you�ll be waiting a lot for the food to be ready.
We were celebrating my girlfriend�s birthday with her parents, and I mentioned this to our server hoping that they would bring her a little piece of cake. She told me they don�t do "stuff" like that but she would arrange something. We didn�t get anything all night and just before leaving they brought her a gift certificate for a "free dessert" for our next visit, with an order of two entr�es. It is really that hard to serve a piece of cake? We ended up spending $200 for a dinner for four (without drinks).
Nothing special about this place! Nice atmosphere, below average food, average service.