The retail associates are awesome and professional. They are calm. They are quiet. But they are there. Love their genuine interest in just helping the customer be happy. I live in Dover, with the local Macy's 3 miles away, but prefer to shop at the Concord Mall Macy's.
This mall has a wide variety of stores. Shops for kids and adults. The Hallmark Cards has been remodeled and looks great! The staff is friendly and very helpful. My favs to shop in are American Eagle, Pac Sun, Eastern Mountain Sports, Bath and Body shop, Sears, Boscov's and Macy's. Places to sit down and eat - try Champps, or Cafe Rivera.
THE THING THAT I DILIKED ABOUT THE MAKEUP DEPARTMENT AT THE MACY'S LOCATED IN CONCORD MALL, WILMINGTON,DE is that I had to wait over half an hour to get a sales representative to help me purchase some MAKEUP I found that the person which was serving in another booth but left her booth to assist me was very RUDE, and very UNPROFESSIONAL!!!! I think that Macy's should evaluate the people that they hire so that they do not have this problem again, whiere by the customer should be treated fairly,"like a human being" and not like a fool when trying to make a purchase. As for me. I would no longer shop at "MACY'S OF CONCORD MALL" BECAUSE THE WAY IN WHICH I WAS TREATED. I DO HOPE THAT YOU COULD ADDRESS THE PROBLEM. As for now my friends and I would shop at another mall for the way in which we were treated by the sales clerk at the makeup counter!!! What a shame, holiday time and people do not know how to act professional in a working environment.
The thing I like about Concord Mall is Cafe Riviera - best Italian food around. If I am at the mall to eat there then I like the fact it has a shoe repair place. Otherwise it is no better/ worse than most other malls.
Of the malls Exton is by far the best - Tri State is by far the worst.
NcDade and Granite Run are declining fast and Springfield is not far behind.
I really enjoy going to the Concord Mall because of a few reasons. One of them is because of the variety in clothing stores including Wetseal, Express, H&M, and Rave. I also love to shop there because it is usually not very crowded (in comparison to the Christiana Mall). Lastly I love to shop there because everything is tax-free. When you get to the counter to pay, you know it will be the same price that you saw on the tag or lable (not 5 or 6 percent more)!
This is the quickest mall to shop in. With H&M, Express, New York and Co. and more this place has a lot of stores but its small enough for you to walk around in a few hours. I agree if you want more stores and more name brands, head to KOP in Philly but if you want tax free everything and you just have a day...head here or to Christiana.
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