Took my mother there. We had to wait to be seated, no problem, we expected that. Once we were seated we were totally ignored. My mom started coughing, couldn't even get a glass of water. Apparently our waiter was very busy. He came to the table, red faced and sweating. He was really trying but he was way too busy. The thing is, no one was helping him!!! We asked for water, he didn't come back. Two waitresses were just standing around talking, I got up and asked them for water, they walked away. No water. I'd have gotten it myself but I didn't see where it was. Finally after twenty minutes of this, we got up and left. The host that had seated us asked us how our dinner was. I told him we didn't even eat. I told him his waiter is overwhelmed and someone needs to help him and we sat for twenty minutes with nothing, and mom coughing. He just looked at me, like he didn't care at all. I had eaten there before a couple times. It was noisy, the food wasn't great and I thought it was over priced and service was iffy. I emailed the company. Seems like no one gives a damn. Haven't been since. There are restaurants that care about my business. I'll go to one of those instead.