The Haseqawa General Store has the status as one of Hana's top tourist stops. Of course, the fact that it is one of only ... More
Hasegawa General Store
The Haseqawa General Store has the status as one of Hana's top tourist stops. Of course, the fact that it is one of only two places within 20 miles that sells little necessities such as potato chips, camera film and Kleenex definitely adds to the allure. The store is also quite the meeting spot for Hana residents. It is easy to spot them: look for the ones hanging out in the aisles for 20-minute stretches, chit-chatting about kids, work and the state of the surf on nearby beaches.
We were very lucky when our car broke down in the parking lot at Hasegawa General Store. It was our last night in Maui and we were staying on the other side of the island on Kaanapali Beach and our car broke down in Hana at around 5:30 pm. But it was not a horrible experience. The tow truck arrived at 10:00 pm. Everyone was so nice to us, the employees of the store, the customers at the store, the tow truck driver, everyone. We are from Missouri. We will visit Maui again and we will stay in Hana for sure. Matt and Makena thank you so much for everything you did for us-we will never forget you. And the young man who pulled his jeep around and left it running for like an hour to try & jump start our rental car from Enterprise, we did not get your name but we will never forget you either. And, we found your jumper cables lying on the grass while we were waiting for the tow truck to bring us a new rental car, my husband layed them by the door to the store-I hope you got them back. Anyway we got back to our resort in West Maui like around 1:00 am and left Maui that day.
Hana is one of the most beautiful places I've been to. My husband and I, just being wed in Paio, spent our honeymoon, oceanfront at the Hotel Hana. We strolled everyday to Hasegawa's; for videos, coffee creamer, candy bars, ikka(for fishing) fishing hooks, sandals .. ...just for whatever....Hasagawa's is a quaint little store that carries a little of everything, and I mean EVERYTHING!
No, it's not pretty. It could use a really good douche and alot more organization. Certainly not to my standards of the way I run my own business (restaurant in OC) BUT, we found the locals including the cashiers to be very accepting of us and in general, VERY NICE.
In their defense, sometimes dealing with the public can harden anybody. I could imagine many tourists with bad attitudes, demanding ways, snobby snobs and just being plain ol cranky from a long winding ride - walking in there not being appreciative of where they are and having the means to be able to "be" there.
With the history behind it, and the long lost days of 'general stores' Hasegawa's charm had a little something to do with making my honeymoon a little more 'magical'.
This store is a gathering place in tiny Hana town. Foe over 60 years Hasegawa General Store has been the place for Hana Residents to get some fresh eggs, shotgun shells, a loaf of bread, some plumbing supplies, beer and t-shirts. The Hasegawa family are wonderful people who aim to please
This was a most wonderful store. My sister and I went in twice and both times were treated with kindness and respect by the young man and woman behind the counter. They have items there that cannot be found anywhere else such as wasabi cashews and the most wonderful toasted coconut candy. I live in Las Vegas and you want to talk about inflated prices - come here!! And we don't have the atmosphere or geniality of the people of Hawai'i. We found fun stuff to eat and drink, ponchos to wear in the rain, and souvenirs for friends. Definitely a must stop if you visit Hana. If you have problems with the prices, what would you charge to make that trip around the island to deliver things? It is very beautiful but also tiring.
I have no clue what that other person was saying, when I went to Hasegawa's in July, I was treated so kindly from all of the employee's!!! I loved their store! It was so cute! It had a nice local feel to it, nothing to fancy, just perfect.
All of the workers were very kind to me, especially Virg, what a kind woman. And I was so pleased that the actual owner of the store was there, what a kind young man, with such a darling child!
Everything you could ever imagine in a store was there! And the produce seemed fresh to me.
To every one at Hasegawa's, especially that tall handsome young man, thank you a thousand times for all of your help, and for showing me the true meaning of aloha!!!
I'll be sure to stop by the next time I visit Hawaii!
I visited Hana in June of 2004 and was actually quite anxious to visit Hasegawa, as I tend to derive special enjoyment from visiting things that are authentically "local". But, in a nutshell, Hasegawa is a small, nondescript country store with an appallingly UNfresh selection of a few rotting heads of lettuce and other vegetables. The staff is NOT friendly, and you are immediatlely profiled by whatever dishevelled young salesclerk happens to be at the counter as being non-local when you enter the store. Once this occurs, you can forget about being treated with courtesy. These people are NOT happy to see you, and there is no element of "aloha" in this experience. The prices are, as I expected, ridiculous. This wasn't my objection. My objection was to the absolute LACK OF PRIDE and CLEANLINESS apparent in this "institution". Nothing, and I mean NOTHING about this store was entertaining, pleasant, welcoming, or, for that matter, interesting. I spent 4 days at Hana Ranch, and went back to Hasegawa only once because I needed to buy some Advil. Of all the places I visited on Oahu and Maui, Hasegawa was easily the most disappointing and least hospitable. Are these people really Hawaiian? The atmosphere was more like Hartford, Connecticut. Have you ever visited the food court of a shopping mall, and been waited on by an obviously bored, resentful teenager who didn't even bother to make eye contact or thank you? WELCOME TO HASEGAWA.
Note to Hasegawa (as if they cared): You people are sitting on a gold mine. You already have an institution in terms of your fame, without even trying. Put just a smidgeon of EFFORT into trying to run a respectable little market, and at least make some pretense of courtesy toward those who visit your store -- not because you owe it to us, but because YOU might seem a bit happier if you'd clean up your place and take a bit of pride in what you have.
If possible, this place seems to attract more tourists than the Hasegawa General Store. It draws them in with an
assortment of souvenirs such as T shirts, hats and the like. Of course, plenty of necessities and sundries are ...
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