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We arrived prior to and waited for 40+ minutes after our credit card reserved time.
We were asked to wait in the traffic-heavy bar area with small dining tables lining the walls. There was a faint smell of bleach in the bar area when we first entered, possibly due to a recent cleaning of the bathrooms. While there we had to shuffle around several times due to normal servicing, but once a waitress was short with one of our party for standing next to the dining table she wanted to service. I think she could have just said it in an even tone, and I really didn't see anywhere else for us to go except perhaps stand really close to the people sitting at the bar. I thought the food smelled good, I didn't see anything unusual, saw a couple of desserts that looked somewhat like Finale's and one dish that looked like something a caterer would offer.
The drafts were coming into our waiting place from the entrance area despite two doors arranged in an airlock configuration. A group equal in number to our party arrived ~30 minutes after we were instructed to wait, and about 5 minutes later, they were seated already (!) I did see who I thought to be one of the managers looking concerned about our situation, and the main manager did apologize for our total wait of ~1hour when we decided to leave and asked that our card not be charged. It really is a low capacity restaurant, but the people in charge of logistics were not being real with us, we had no usable answers, so we left for a place close by. This review is for this singular experience.