Funan DigitaLife is Singapore's IT mall, the largest in the region, where more than 80 shops selling computer hardware, ... More
Funan DigitaLife Mall
Funan DigitaLife is Singapore's IT mall, the largest in the region, where more than 80 shops selling computer hardware, software and peripherals dominate all six storeys. Prices are competitive. However, depending on what you are buying, it may be worthwhile going around the complex to find out the best deals. The biggest store is Challenger, occupying the top floor with its wide selection of IT goods. Several boutiques, opticians and souvenir shops can also be found here. Dining choices include restaurants offering Asian and Western fare, and a food court in the basement with more than 15 stalls.
Bascially i feel that Funan Mall is relatively a good place to shop for IT stuff... However, i would like to share my worse shopping experience my boyfriend and i had gone through at one of the IT shop in Funan(i wish i can name the shop)
Why was it a bad experience? Well, it was just a simple notebook repair that my Bf bought now to the shop. Not only he had to deal with bad sales service from the shop people.On top of that, they did not rendered any helpful assistant at all.
He bought down my notebook for some spare part repair. They mention that he could collect the notebook in ard 5 days time, latest a 7 day. however when 7 days was up, they did not call to inform anything bout the notebook instead he had to call to check if its ready for collection.
Finally, when he collected the laptop, they actualy misplace the adapter! what most frustrating is that the sale person gave my the most horrible attitude and insisted that he didn't gave them the adapter...Instead they offered to search for the same model adapter and WE HAVE TO PAY for it. this is totally ridiculars
(i mean why would we want to cheat on a adapter)
i've called them a couple of times to check however they mention they will call us back but they did not. We had to call them instead.
Talk about excellent customer service,shop reliability, responsiblity...if i am not a local from Singapore, and i receive some horrible attitude and shopping experience. i believe my stay in Singapore would not have been memorable.
Until now, they have yet to called us to resolve the problem....
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