Orient Express Restaurant, Tampa

My husband and I made a delivery order in July 2008. They told us it would be about 30 minutes. 1 & 1/2 HOURS later we called to check on our order. They said they were very busy, sorry, and it would be about 10 minutes. We live on Harbour Island, so we are NOT far. 30 minutes later, a total of 2 hours, I call back. They told me the same thing. It still had not left. They did not offer a discount and when I asked for one he said he was too busy to give me one! So I had my husband call back, cancel the order (which the guy tried to argue about, saying he would send it out right now), and told them to not charge his credit card. Today, 2 days later we checked our statement, they charged us for our order that we never received. I will NEVER order from here again!