Horrible Customer Service!!!! Charged Card Twice - no credit after two weeks!!!
After ordering a pizza one night, we waited for over an hour. I called to check on order and the girl on the phone was very rude, acted like I was putting her out to ask about my order. THEN the driver gets to house and he doesn t have credit card slip for me to sign. I had to sign regular reciept. So next day I check my account and they charged me twice. I called 4 seperate times over two weeks to get a credit and got same story.... manger out.... owner out... blah blah blah. On my last call I said I will be calling bank and disputing charge if I don t have credit next day. His respone THIS MEANS NOTHING TO ME I finally had to call bank and dispute charge.
Very sad considering the food is good. They lost a customer that ordered at least 3 times a month.
Great food, but delivery wait times are ridiculous. Have gotten the wrong order and didn't get a satisfactory resolution. Was told not to touch the 'wrong' pizza and had to wait another hour for the right pizza. New management didn't make a good impression on me.
What a fantastic place! The new owners brought this place back from HELL! I swore I would never order from them again. Than I saw it was under new ownership, so I thought I would try out!! I am sooooo glad I did. Best pizza in Arizona by far. The new owner is from Chicago and it shows, the store is decorated in Chicago Sports Memorabilia. The employees are fantastic and they treat you like your their number one customer! The pizza always comes quick and hot, the sandwiches are fantastic and they are always adding new items to their menu! The prices cannot be beat and they also offer many coupons during the week!! I also had them cater my daughters Christening party and everyone was raving. The delivery guys were so clean and professional! TRY ROSATI'S OF FOUNTAIN HILLS.......YOU WILL NOT REGRET IT!!
Quality food!! We are from Chicago and this is the only pizza worth having in Fountain Hills and the ONLY place you can get a decent Italian beef.
We have always received great service both for pick up and delivery. Employees are courteous.
We LOVE Rosati's!!
Ordered delivery and asked for the doorbell not to be used, young ones sleeping upstairs. After an hour, called to check status of order. The driver had been waiting at the WRONG address for 20 minutes! Once the driver got to the correct address, she rang the doorbell. After well over an hour the pizza was obviously cold. Asked for the order to be re-made hot and delivered back.
The owner refused to re-make the order, swore on the phone and hung up on me. Save yourself the hassle and order from a respectable pizza place in town!!!
Best pizza in Fountain Hills ... and in Scottsdale ... and in whatever town they're in.
Pay more, IT IS WORTH IT! THICK, Chicago Style pizza, great sandwiches... coupons if you are trying to save a buck.
THEY SPEAK PIZZA! Something you don't find at lame-o national pizza places - and most of the locals. Get a hand tossed or STUFFED pizza and you'll never go back to your old pizza!
Newly Renovated Courtyard in North Scottsdale is a great travel destination for business or leisure travelers. The Courtyard features an
ideal location near the finest restaurants, shopping, and golf. Enjoy close proximity to Mayo Hospital, the TPC, Ice Den, ...
Holiday Inn Express and Suites Scottsdale Old Town is located less than two miles from Scottsdale Fashion Square and approximately
eight miles from Sky Harbor International Airport. This location is also four miles from Tempe's Mill Avenue, five miles ...
The La Quinta Inn and Suites Scottsdale is just minutes from the Mayo Clinic and Scottsdale Healthcare Hospital, Scottsdale Airpark,
and Westworld (Barrett Jackson Auto Auction; horse and dog shows). The guest can shop at Scottsdale Fashion Square and ...