Buying compact discs can be an expensive enterprise. So how do you buy the latest hits without busting your budget? You go to ... More
McKay's Used Books and CDs
Buying compact discs can be an expensive enterprise. So how do you buy the latest hits without busting your budget? You go to McKay's. However, because this store deals in used merchandise you should be aware that the quality is mixed. You will find merchandise as well as terms good, bad, and indifferent. Therefore, caveat emtour (buyer beware) should be your watchword when shopping at McKay's Used Books and CDs.
I remember when going to Mckay's was enjoyable....what happened?I used to be able to go there with twenty bucks and get tons of stuff. Not anymore. Yesterday I went to the Knoxville location to sell some stuff I'd inherited which included 13 boxsets of family guy and American Dad, 2 movies and a box full of cookbooks. I turned in my stuff and decided to shop around while I waited for everything to be processed.I picked up a book with an $8.00 Mckay's price tag attached right beside a $3.00 Ollie's good stuff cheap tag, also they had a pretty ratty looking audio book version of The Host priced at $25.00 when printed on the box right beside Mckay's price tag was a price for 19.99. I mean I get they have to make money but the arrogance they have by flaunting the fact that they are literally trying to rob you is so insulting. And I was on the second level and I passed two employees stocking CDs and they were joking about people complaining about Mckay's. The guy said in a mocking tone " I remember when Mckay's was a good store". With my number finally called to pick up my stuff I walked over to the counter and the girl says $30.00 cash or $60.00 in store credit....... seriously. 13 Family guy + American Dad DVDS, which I assume sell at walmart for $20.00-$30.00 so Mckay's will mark them up to at least $40.00 a piece. At this point I was so frustrated with the whole experience that I accepted their price ( If the books and Dvds had not been given to me and I didn't need them out of my house ASAP I would have reacted otherwise). and then the girl tells me there were a few books they didnt want to buy and wanted to know If I wanted them back or wanted to just leave them with Mckay's. So um.... they robbed me, insulted me and then wanted me to donate my stuff to them... I took the books and put them in the free box outside. I also notice that a majority of the people who work there have this whole hipster, against the man look which is totally cool but is kind of ridiculous looking when the company that they worked for is such a corporate greedy place. After reading the comments below plus my own experience I will not be going back and will direct all family and friends away from Mckay's. With their prices you are better off buying a brand new version of the book, or shopping on Amazon.
I took several boxes of video games, totaling 5 "crates" full , 6 ps2 guitars, 2 ps2 drumsets, 2 snes systems, 1 n64 system, 2 gamecube systems to the chattanooga store. They first told me that they could only process 2 crates at a time so I could wait on the rest untill my # was called. Finally (several hours later) when everything was processed they offered me $100 cash or $170 in credit.
I asked them "are you serious?" there response "well you can have it all back"
I told them yes I want it all back, a few minutes went by everything was on the counter. I looked at few of there price stickers , and noticed that the game systems totaled $170. I pointed the prices out to the girl behind the counter,she said "well thats the price we are going to sell them at" I said to her "so you were offering me $100 cash or $170 in credit for all of my merchandise and you aredy had these game systems priced for what you offered me, what about all of the video games I should get more than what you offered. She said no really hatefull.
I fully understand about buy/sell/trade but screwing the consumer like this will only do one thing to your business, let's see do we need to find a ROCKET-SCIENTIST?
I went to McKay's in Chattanooga with crates or DVDs, CDs, hard cover and paper back books. I learned upon arrival that they would only review 3 crates a day. I was OK with that and left 3 crates of DVDs, hard cover and paper back books to be evaluated as the staff indicated it would take 1-2 hours to complete. When I returned, I circled the parking lot for 20 minutes just to find a parking spot. Once parked, I waited in line for another 15 minutes to learn they only wanted to give me $81 for my items. When I told them no, I wanted them all back they looked shocked and started running around trying to collect them all. What I learned was they had all already been tagged with their retail price sticker. I added up the items when I got home and they would have sold my items for $621.50 based on the prices they put on each book and DVD; however they only offered me $81 for them. I understand that everyone has to make $$ and a profit., but this is ridiculous. When I returned home, I found their stickers are the really "gluey" kind and now all of my items have their sticker permanently attached. I am very disappointed. This was once a great place to come and people got fair prices, but now it is just a $$ maker and all about greed. Offering someone $81 for something they plan to sell for $621.50 is criminal in my opinion. Don't waste your time here. I try to shop local, but I will never sell or purchase anything from this place again..BEWARE!
I tell you, I have been going to McKay since it first opened in Chattanooga and up until recently, it was a great place to find good books for less money. But these days? Nope. For example, I went in to see if I could find a copy of the latest book in a series for my teenage niece. I surely did find it, but they were selling it for $19.95. The retail price? $19.99. Wow! McKay wanted to save me 4 whole cents! Back in the day, they used to sell books for 1/2 the cover price, but not anymore! The book prices have been slowly creeping up and the amount of credit you receive for traded items has been creeping down. I find it to be sad. I realize that businesses are open to make a profit, but I (naively) thought that the used bookstore industry had more nobility than the typical "make as much profit as possible, regardless of how we manage to do so" mentality of business everywhere. I was wrong. The only thing I felt good about on this trip (certainly not the 2 dollars and change in credit I received for the 7 books I traded, that they will re-sell for about 30-40 dollars) is that I found a copy of the book I wanted that was marked $12.00. Apparently when they created their little price-gouging display up front, they missed a copy of the book in the regular section. Yeah, they were selling it for $12.00 until they clued in that it was popular. Then they jacked the price to 4 cents under retail. Nice, huh? The worst part is, as for used books, they are the only game in town. McKay, you should be ashamed. You used to mean more. You used to stand for something. Now, it's just money, money, money.
This store (Chattanooga) is usually always busy, but they are very efficient with what they have to do. Yes, I usually have to wait some time for my items which I brought in to be looked at. If you spend a minute looking behind the counters, you will see how many other people are trying to do the same thing.......have their items looked at also. Most of the employees are professional & quick & try to be helpful when they can. I've found that the weekends are crammed full of people, but earlier in the week sometimes it's not so busy. The checkout lines can be long too, but again, many days, the store is full of people. Especially on the weekends, the lines may be long, but I get through them fairly quickly with a little patience. I'm sure if the retail store I worked in was this busy, it might get hard after some time. I love trying to find all the unique books here! You never know what you can find. I would recommend this store, just be patient!
The first thing I noticed on this visit is that it takes hours to process orders. While I understand they have only so many people to process orders, when you only bring in 2 or 3 things to sell, waiting a couple of hours only to find out that the store won't take the items is a letdown.
Then when I went to check out the purchases I made, the cashier wouldn't even acknowledge me. She spent the entire time carrying on a conversation with another cashier and scarcely even watching what she was doing (which worried me since I was stocking my class library and had a lot of books).
To make matters worse, right in plain sight, there were employees behind the counter ripping up perfectly good books and putting them into a cart to be thrown into a dumpster. Particularly painful to me personally was noticing that they were children's books. Okay, fine. Maybe the books weren't selling, but really? Trashing them? There are thrift stores all over the place that collect items to sell so the proceeds can benefit charities, not to mention organizations and charities that would LOVE books of any form and in any condition to use either in their own libraries or to give out to people in need.
I go there still... only because it is the only used bookstore that has the books organized in a way that I can quickly find what I need for school when those books are in stock (ie, nonfictions arranged by subject, early readers clearly marked for my kids who still struggle with reading, etc) and I cannot afford to pay full price for the number of books I need for my class. Better believe that the moment I find another place to get used books, McKay's and I are parting ways. Especially if the place has better prices since some of the really good titles are not really much cheaper than new.
What an apolling story. As a Tennessee Busines owner for over 15 years this was completely disghusting. Chuck and Michelle should be on the unemployment line. I as well as many of my friends are avid shoppers at the same McKays. We have been treate rudely from time to time in this location while other stores are very well mannered and helpful. Just to let you know Mr. Vet in your honor we will not be shopping at that store either anymore. At least one of the three were raised right and knows how to deal with the public. One professional out of three are terrible odds. I would like to apologize for their ignorance, you are very much appreciated for your service to our country. You should be able to park anywhere.
i like shopping at mckays in chattannooga its great even if they are higher than walmart on some things a person can get brand new things for a cheaper price than mckays sells it used the reason im leaving a review is WHATS THE POINT OF A WEB SITE IF YOU CANT LOOK UP ITEMS TO SEE IF THEY HAVE THEM ? SO GUESS WHAT I CALLED THE STORE 423-892-0067 TO HAVE THEM LOOK UP A C.D. FOR ME YOU DONT EVEN GET A REAL PERSON ITS A RECORDING TELLING YOU THEY CANT LOOK UP ITEMS OR GIVE PRICE'S OVER THE PHONE
THIS WOULD BE VERY HELPFUL SINCE THE PRICE OF GAS IS SO HIGH JUST DONT WANT TO DRIVE ALL THE WAY UP THERE IF THEY DONT HAVE WHAT IM LOOKING FOR
Well McKays was a great place to go to buy and sell books, CDs and DVDs, that is apparently until there was more money to be made perhaps on the backs on the flood victims or just the people who are struggling in this economy so bad that they have resorted to selling their belongings to buy food and pay shelter.
Today i went to McKays in Nashville with a friend so she could sell of some books and movies and cds. I am one of the people who told her what a great experience i had last year when i sold mine, but what happened today was a disgrace. She had over 70 cds all in great condition, two full book series and a handful of DVDs. All in like new condition, almost all current music and books. Some of the stuff we priced on the shelves and the price being charged for some was over 5 dollars and some even 10.00. Just last fall the guy there told me they pay you half of what they are going to charge for it in the store. My friend got 30.00 cash! That was it, last year when i took my stuff over the first time, i got 600.00 in a check, their cash price the trade price would have been 1000.00. I had more stuff for sure but there is a limit as to who mush they will take from one person and deal with in one day, 3 bins, she had two, i had three. Boy oh boy times have changed when there is money to be made.
Never again will i send anyone there for anything, there is no reason, if they are going to rip people off like that i would rather pay full price at a book store for a new one and give it to a friend or someone on the street when i am done with it.
MCKAYS IN NASHVILLE IS NO LONGER A GREAT PLACE TO DEAL WITH.
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