Open Hours: 4p-11p M-Th, 4p-1a F, noon-midnight Sa, 4p-10p Su
Ranked by some connoisseurs as among the best in the city, this Elmwood Strip pizzeria offers authentic pepperoni pizza and hundreds of other flavors, ... More
Ranked by some connoisseurs as among the best in the city, this Elmwood Strip pizzeria offers authentic pepperoni pizza and hundreds of other flavors, including jerk chicken. The secret? They make their dough fresh daily and use only top-quality vegetables and ingredients. As the name implies, it's pizza all the way here with your choice of toppings. The pizzeria has three other locations in the greater Buffalo area, including one in the Allentown district (199 Allen, +1 716 882 2020).
Avoid "Just Pizza" LIKE THE PLAGUE!!! I ordered a chef salad from the Harlem Rd., Cheektowaga NY location and gagged on an open staple. My husband called the emergency room because I was turning blue. We called Just Pizza and told them about it and the EXACT words from the manager were, "Oh well, things happen. . ." We have ordered from them in the past but we will not be ordering any longer, mainly because of the inane attitude of the manager. We were good customers. The manager said they have been in business for 15 years and this is the first time a report of a staple was gagged on in their food. I mentioned that McDonalds has been in business for 100 years and they have never had problems with staples. (Just Pizza uses staples on the bags for delivery -- certainly they can use something else) I will get the phone record from the hospital and take it to my lawyer -- he can sort it all out. Ciao!
OK the ambiance leaves everything to be desired but the pizza is consistantly excellent and lets face it most of us do take out anyway . another very noteworthy item ... when you place an order and they say it will be ready in 20 minutes (all pizza places must train thier order takers to say 20 minutes even if it won't be ready until the third sunday of next month) it's a good bet it'll be ready in 20 minutes, well 25 at the most . can't forget price, this place has the competition beat in this catagory .
(i do not work for or own just pizza, just like the place is all)
They are awful when it comes to service and response to compaints. I submitted the following letter to them almost a week ago and have heard no acknowledgement. Don't eat here, they screw up, don't take responsibility for it and dont compensate you.
To Whom It May Concern:
I am writing to report on my negative experiences with the 3172 Main Street franchise of Just Pizza. At approximately 6:42 pm on May 1, 2006 I placed a delivery order for a large pizza, half pepperoni, half Canadian bacon and pineapple and an order of mild chicken fingers. The cashier asked if I wanted 20 wings. I specified that I had requested chicken fingers. When the cashier read the price of the order it seemed high so I asked if that was for the large pizza and chicken fingers, she confirmed this. However when the order arrived at approximately 7:15 I found that we had been delivered and charged for 20 chicken wings. I called the store to report the error and was told by the on duty manager that he had spoken with the cashier who informed him that I had clearly stated chicken wings. The statement in incorrect as I had specified chicken fingers no less than three times including once to correct the cashier when she took my order. The manager offered to recalculate my bill and send the correct order out at my expense, with the restaurant refunding the difference in the bill prices. After 45 minutes without receiving the order I called to speak with the manager again offering to come in for a refund on the incorrect portion of my order if the driver failed to arrive within the next twenty minutes. I was informed that Just Pizza maintains a no refund policy. When the driver did arrive the order was incorrect again, they came plain instead of mild. Also I had not been refunded the difference in the bills.
It is at this point, an hour and a half after the original order was placed, that I escalate the issue to you I have come to the belief that the Main St. location either cannot or will not provide adequate customer service in light of the fact that their staff placed an incorrect order, that a replacement was delivered at my expense when the franchise was at fault, and that when the replacement arrived it was still wrong and I had not been provided the reimbursement I was assured of by management.
Just Pizza is the most AWESOME pizza place I have encountered, and I don't just dish out compliments. (No, I'm not being paid by Just Pizza...) I have travelled throughout the U.S. and have many places to compare it to: Just Pizza beats them hands down. I have sort of different tastes (according to some...), and the large variety of toppings to choose from make finding a pizza to please everybody easy. (I love the broccoli) The wings rock too. Not traditional Buffalo wings, but also in a wide variety (recommending honey sesame...). If you're in Buffalo, stop by a Just Pizza, you won't be disappointed. It's a tiny bit of a splurge for a broke college student, but definitely worth it.
I was skeptical about going to Just Pizza after reading all the negative reviews today; however, after a few beers I decided to try it out. I had a great experience. Both the food and the service were awesome! The girl at the register, Crystal, was a sweetheart!!! I couldn't believe all the things that had been written previously after trying it out for myself and I definitely plan to return. and no I am not drunk!
I was suprised to see people saying how bad our service is at Just Pizza French. You must understand working in a pizza parlor is very frustrating and nerve wrecking at times. If you get an order and are not satisfied with it we replace it and often knock a few dollars off the price. Many times we get so busy bc all of you hungrey people call and we get backed up. We have to make 75 different varieties of pizza while answering the phones and taking orders....many times having to deal with RUDE and IGNORANT customers. Would you like to try and make 20 different pies in 30 minutes and answer phones at the same time? I bet half of you complaining would cry trying to make a veggy artichoke supreme. As far as waiting at the counter for 10 minutes untill helped....most likley a lie. actually i know its a lie because never have i heard of or have seen a customer at French Road wait 10 minutes untill helped. Yes the counter is in a spot where the managers may not be able to see you but the workers making the pizzas will say "counter" to alert the manager. Trust me I say it 100 times a day. If you cant be seen at one part of the counter then move over to the spot where we can see you or are you too lazy to move 3 feet? or do you just like complaining? Someone said there was 15 people people working at the time? ahha never. We only have 5-6 employees on a single shift. Just Pizza is voted #1 in WNY for a reason.. quality food and good service.
Awful, awful service at french road location-- I've never been treated so rudely. I can not believe that it is still in business, clearly the management has no problem employing rude and immature employees.
There are so many good pizza places in Buffalo, why would anyone tolerate this type of treatment??
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