What happened to Anchor Bar?
By A Yahoo! Contributor, 10/4/07
Used to be a great place for food, especially before the Sabres games, but sadly not anymore. My family was always excited to be dining there.
The wings arrived lukewarm with soggy celery, before the rest of our order, even before the salads. We got them within 5 minutes of ordering, when I can remember it usually took at least 10 -15 minutes to get them served up (which makes me think they were already made and hanging around under the heat lamp for a while waiting for an opprotunity to get rid of them rather than throw them out), and bread was an afterthought. Everyone got their order at different times, in one case 10 minutes after everyone else. The pizza was better than what you can get in Rochester, at least, but the sausage had a bad aftertaste. Pasta was ok, forget the sausage again.
The wait service has become increasingly abysmal, this time waited 15 minutes to place our orders and had to get up and find the waitress 20 minutes after we were finished just to pay the check (tip already figured in and definately not earned). But boy, she was right there to collect it, wasn't she. She breezed by once somewhere in the middle to inquire as to the condition of our food but didn't hang around long enough to find out the answer. We got the impression that we were an afterthought to our server. They weren't that busy at the time, either. This has been a trend we've noticed for our last several visits there, so it's not a "just caught them on a bad day" thing.
Success has definately gone to their heads, and bred indifference at best and arrogance at worst.
We won't be going back, ever, which is really sad; nor recommend anybody else go there. The wait to be seated there sometimes, the declining quality of the food and the very poor service just aren't worth spending the bucks for, nor compensate for the mystique of going to "The Anchor Bar".
Momma Theresa would be sad if she was still alive.