I normally would not complain about a restaurant like this, but this place is unbelievable! For the second time they refused to deliver to me. When I called back to ask where my pizza was, they told me I gave them the wrong address. They also claimed that they called my phone, which had no missed calls. The manager explained to me how this was all my fault, instead of trying to fix the situation. The best excuse they have is new management, Either the new owners have zero business sense or they have hired completely unexperienced managers. I will never do business with this chain again!
It took over two and one-half hours for this place to deleiver my pizza. This is the absolute worst service I have ever had with a pizza company, I will never order from this place again!!! I will also make it a point to inform all my friends about this incident and do all I can to stop them from ordering with this horrid service. I think that one could expect better customer service from a service driven company, but I guess that is not the case here. They offered no apologies and would not offer to pay for the pizza. I did not get my pizza until almost 9 pm, even though I ordered it at 630 pm, this is absolutly ridicious.