This my second time getting a slab at this location and I will never go back. The slab was so burnt and dry that I couldn't eat it. I still love the location at Brooklyn Ave. And everything I have gotten there. But the Speedway location is awful. Don't waste your money or your time.
We stopped at this location because we happened upon it and had been told that Arthur Bryants is great BBQ in KC. We ordered burnt ends open face sandwich and pulled pork open face sandwich. Both were over sauced, apparently to cover up the fact that the burnt ends was not a moist, fall apart meat. The pulled pork was not any better than I'd had at church festivals. We asked the tables nearby if they'd been to the one in KC,MO, and nobody there had. One table, who ordered the chicken leg qtrs, said they were so dry they had to sauce it themselves. They were first timers and never coming back again, and we agreed with them.
The service provided to us by a Manager @ the Legend's location was absolutely awful. My son wanted chicken fingers, they do not offer chicken fingers except on the kids menu. My son is 15. The Manager refused to sell us an order of chicken fingers even at an adult menu price. My husband & I had already ordered our food. The Manager demanded that my son make another selection off the menu. We requested a refund, watch them throw our food in the trash and left to go to another establishment. Very bad customer service, especially coming from a manager. It was embarssasing to me and my family and my son was treated very inappropriately. The place to get BBQ is Dave's Famous and I guarantee Arthur Bryant's will not make @The Legends as everyone will hear my story.
Unfortunately, the email I sent to the President was never answered which validates the fact that they don't care about customer service.
The food was ok, we wittnessed waitress arguing with another one.
Waited for a while to be served. Food was good but the pricing for all the resturants in this area just was not all that it is cracked up to be.
However I do like the fact that we can order our food through drive up and go home and not have to put up the rest of the mess.