Outstanding Customer Service
Having worked in retail sales and customer service my entire career, I well know the importance of putting the customer first. As a new resident to the Beaches area, I ventured into Bio-Max to check it out as it reminded me of my neighborhood health foods store in the NC mountains. I was greeted by Ty, the owner, and he immediately offered to show me around and inquire as to what I was looking for. I was very impressed. Every supplement that I take was on the shelves and available for purchase. The store was and is always immaculate. Ty made sure that I had a business card with the store email address and assured me that he could have any special order within a day or so. I venture to say that one can find anything here that can be found in the larger, "chain" type health food stores...and at competetive pricing. The best thing is walking in the door and being recognized by name and having someone right there with you to answer any question, explain a product, and simply make you feel special. If you have not visited Bio-Max, I urge you to do so.