This fun place has two 18-hole miniature golf courses, a 5,000-square-foot laser tag arena, more than 200 arcade games and a ... More
This fun place has two 18-hole miniature golf courses, a 5,000-square-foot laser tag arena, more than 200 arcade games and a water park. The water-park has an adventure island, a wave pool, a lazy river and eight slide towers. The park does not permit outside food or drinks. It does have a pizza kitchen and snack bars serving a variety of foods and drinks.
Hello everyone, I've been working at this establishment since may I'm very sorry to anyone who has had bad "customer service" and disrespectful staff members I agree on most of the stuff that people say I'm one of the few friendly staff members in the kitchen department we all do our best but some people take advantage of the positions that they are in and that's what makes the customer service horrible (I'm dearly sorry about that as well :( there will be change next summer I promise till then please try to understand
The slides are fun once you get on them after waiting in line, which is expected, but what is not expected is that your stuff will be gone when you come back to get it. My son and his friends had their bags stolen, not just the valuables, but everything. The Security Guard said that this happens all of the time and to look in the trash cans and plants for their stuff becuase that is where it is usually thrown. So if you go, do not leave anything in your bag that you do not want stolen, not just valuables, but anything that will be hard to replace. My son's glasses were in his bag and his friends hearing aids. These will be no value to the person who stole the bags, but they are very valuable to us.
READING ABOUT SUNSPLASH GONNA HAVE MY BIRTHDAY THERE JUS 2 JUDGE 4 MYSELF HOPEFULLY THE STAFF HAS LEARND HOW TO B PPL FRIENDLY IT WILL B NIGHT SPLASH WIT LOTS OF SMILES ALWAYS GREATFUL SMILES NO MATTER WAT AGE
Well, my family and I went to Sunsplash in August on a wednesday in hopes of avoiding the rush, but when we got there, everything turned strange. After five minutes of swimming, the lifeguards called us out because some kid had crapped in the pool, yuck! I played lazer tag with my little boy and some fourty year old guy was running around in there, pushing kids over if they shot him and was obviously on some kind of weird drug (he worked there). While playing mini-golf I noticed that the employees had changed the voices on the volcano thing at the front that tells the story of a the course to pornographic moaning and stoned giggles and to top it all off, after we left, I found a harem of girls and my son in the middle in the enclosed video game section. If I wasn't so proud and entertained, I would've sued.
I should have known with their poorly designed and confusing website that the facility would have some of the most uniformed and extremely unhelpful staff. The attitude was "I really do not give a shit about our customers and you're bothering me--get lost." We decided that we could not bring our 150 clients here. They really do not seem to want repeat clientele where as their competitors were extremely helpful. I am really glad we decided to check the facility out before actually booking.
They offer many differet price points for each day or night. paid for 2 people at 16.99. Night Slides are packed but fun for all ages. The Employees were very nice to my kids. The lifeguards on the wavepool looked like robots
We traveled over two hours with another family to go to Sunsplash. We had some coupons that helped us with the cost. The slides were very fun. There was something for everyone of all ages. However, 90% of the staff were very rude. I would suggest for the park to have more signs posted as to where or not chairs can be placed, signs posted as to how often the waves are produced in the wave pool, signs posted as to where guests can or cannot be in the pools. Those whistles were blowing all day with barks from the employees at the children to not hang on the side of the pool or to use the stairs. I appreciate the amount of lifegaurds for safety but they could sure be a little nicer and have more posted rules to alleviate some of the frustration on both the guests and employees.
Lots of things to do...........trouble is.................you wait and wait to get on the slides. Its like Disneyland waiting in a long line carrying a very large tube. Quite expensive to go when you are only able to get on the slides every 30 minutes due to lines. Management should not let so many people in!
Water and slides were clean and nice employees.
Over priced and the employees are not customer friendly. They are rude to children. While they closed a pool for 15 min. children would jump in not realizing it was closed and the employees would yell at them saying, "Don't you realize no one is swimming." First of all, children don't recognize that stuff and they shouldn't shout at the kids if there standing 2 feet away from the child. Employees allowed one to two children to go down at a time on the six person water slide ride. It took me 45min. to go down this ride w/ only about 15-20 people in line. I also don't care for the layout of the facility. It is way over priced. My family was only able to go down one water slide the entire day because we would have had to wait in a 30min line just to get an inner tube and an 1.5 hr wait to go down one water slide. NOT WORTH IT!
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